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https://www.forbes.com/sites/greatspeculations/2020/01/13/how-much-does-the-software-support-segment-contribute-to-saps-top-line/
Jan 13, 2020 · SAP’s Software Support segment is expected to contribute $13.3 billion to SAP’s 2019 revenues, making up 42.1% of SAP’s $31.5 billion in expected revenues for 2019.
http://www.businessdictionary.com/definition/software-support.html
Definition of software support: After-sales service provided by a software publisher or vendor in solving software conflicts and usability problems, and in supplying updates and patches for bugs and security holes in the program.
https://www.dell.com/learn/us/en/25/services/support-services-prosupport-client-software-support
Dell ProSupport offers three levels of software support to choose from — Comprehensive, Core Software Troubleshooting and Collaborative — depending upon your hardware and/or separate software purchases through Dell. Support is subject to active Dell support service contracts on the Dell tested and validated data center and end-user configurations listed below.
https://www.gartner.com/en/information-technology/glossary/software-support-services
Software support services are generally technical support or break/fix services that are delivered for specific software products. These services include revenue derived from long-term technical-support contracts or pay-as-you-go, incident-based support.
https://www.microsoft.com/en-us/store/b/software-support
Assure software support is available in Microsoft Store locations for in-person one-on-one appointments with a Microsoft Expert. You can also get in-store personal training and expert advice on purchases. See Software Support Service Agreement . * Personal support is …
https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
Software Assurance is available to organizations that support as few as five devices. Software Assurance is only available through Volume Licensing and is purchased when you buy or renew a Volume Licensing agreement. It is included with some agreements and is …
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