Vmware Pay Per Incident Support

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Per Incident Support - VMware

    https://www.vmware.com/support/services/incident.html
    10 rows · Per Incident Support is not available during the Technical Guidance phase. Review the VMware Lifecycle Product Matrix for End of General Support dates. Per Incident Support is non-refundable. Please see the VMware Per Incident Support Data Sheet and VMware Support and Subscription Services Terms and Conditions for more details.

How to purchase and file Pay Per Incident support ... - VMware

    https://kb.vmware.com/s/article/2014035
    2014035, This article details how to purchase Per Incident Support, which includes phone support for VMware products and how to submit Per Incident Support Requests. For more information about Per Incident Support, see VMware Per Incident Support. Complimentary support is also available for VMware Fusion, Workstation and Player Pro. For more information, see: Registering for …

VMware Per Incident Support

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/support/vmware-per-incident-support-service-datasheet.pdf
    VMware Per Incident Support . Support as you need it . VMware Per Incident Support is designed to meet the needs of individual consumers or customers with no or small data centers and software development organizations. An incident is defined as a question relating …

Per Incident Support - vSphere Hypervisor - VMware

    https://store.vmware.com/store/vmware/en_US/pd/productID.284363500
    Per Incident Support is not available during the Technical Guidance phase. Review the VMware Lifecycle Product Matrix for End of General Support dates. Per-Incident Support is non-refundable. Please see the VMware Per Incident Support Data Sheet and VMware Support and Subscription Services Terms and Conditions for details.

What is VMware Per Incident Support? ESX Virtualization

    https://www.vladan.fr/what-is-vmware-per-incident-support/
    Jan 16, 2019 · VMware Per Incident support is actually the “pay-as-you-go” model, where you'll choose 1, 3 or 5 incidents per year, and you use those “pre-paid” tickets to call VMware to open a support ticket when needed without buying a support contract itself.

VMware Per Incident Support - How it works? ESX ...

    https://www.vladan.fr/vmware-per-incident-support-how-it-works/
    Sep 05, 2016 · VMware Per Incident Support – How it works? Per-incident support is valid only for a single support issue . Per incident support, when purchased, an incident cannot be credited back or refunded even if the issue is resolved without help from a Technical Support Engineer (for example, finding the answer in the product documentation or ...

Per Incident Support - Workstation Pro - VMware

    https://store.vmware.com/store/vmware/en_US/pd/productID.284147500
    Before purchasing Per Incident Support, VMware highly recommends that you take advantage of VMware's online knowledge base, documentation and discussion forums – complimentary resources that may lead directly to the answers needed! VMware Per Incident Support is valid for one year after purchase and does not include product updates or upgrades.

VMware After Hours Per Incident Support

    https://store.vmware.com/store/vmware/en_US/pd/productID.125498800
    After Hours Per Incident Support does not include product updates or upgrades. Per-Incident Support is non-refundable. IMPORTANT: A VMware Customer Service Representative must work with you to ensure this After Hours Per Incident will be treated as Severity 1 with live transfer 30 minute response.

Pay per incident services VMware Communities

    https://communities.vmware.com/thread/241973
    Nov 11, 2009 · Hello, I am a new prospective buyer and was wondering if the pay per incident services VMware is offering is worth it. This appears to be a fine forum and my needs are not immediate, unless my system has a complete melt down.

When Comparing VMware vs. Microsoft Costs, Pay Attention ...

    https://blogs.vmware.com/virtualreality/2010/02/when-comparing-vmware-vs-microsoft-costs-pay-attention-to-support-costs.html
    VMware Production SnS includes subscription and 24×7, unlimited support to give our customers the peace of mind of knowing they can get support when they need it. Microsoft SA, on the other hand, includes subscription, but only one support incident for every $20,000 of …



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