Searching for Vmware Gold Vs Platinum Support information? Find all needed info by using official links provided below.
https://communities.vmware.com/thread/72052
May 01, 2007 · I'm fairly sure the gold support is staffed by the same folks as the platinum, with the only difference being the response times. That said, I've been happy with VMWare's support, can't say I've had an issue they haven't responded to within their stated SLA and with knowledgeable support.
https://www.vmware.com/support/services/production.html
VMware Production Support is designed with your production environments in mind. Our global support centers are staffed around the clock to provide you access to our industry-leading expertise in virtualization and years of experience supporting virtual infrastructure products in real …
https://www.vmware.com/support/services/basic.html
VMware Basic Support is designed for non-critical applications and platforms that require support during normal business hours. Our global support centers have been strategically placed to provide you with fast and efficient access to the support center in your region.
https://www.thomas-krenn.com/en/wiki/VMware_vSphere_Support_Differences
Jul 08, 2013 · This article describes the various VMware support levels. VMware offers several levels of support. The Basic and Production support levels were formerly known as Gold and Platinum Support. For paid support, there are 4 levels of support that determine how fast a reaction occurs.Author: Thomas-Krenn.AG
https://static.rainfocus.com/vmware/vmworldus17/sess/14897884187120016LLQ/finalpresentationPDF/FUT3056BU_FORMATTED_FINAL_1507831241573001rWx9.pdf
Platinum 8100 Intel® Xeon® Silver 4100 Intel® Xeon Bronze 3100 Intel Xeon Gold 6100/5100 Day 0 Support by VMware vSphere 6.0.u3, 6.5.ga, and vSAN 6.2 and 6.6 #FUT3056BU CONFIDENTIAL 6 VMworld 2017 Content: Not for publication or distribution
https://www.riverbed.com/support/support-plans.html
Gold – support level for both hardware and software products including a continuation of advanced replacement parts that are processed prior to shipping cut-off time are shipped for a Next Business Day delivery. 1; Gold Plus – Advance replacement parts are shipped for Same Day delivery as fast as 4 hours, 24 hours a day, 365 days a year. 2
https://www.cnet.com/products/vmware-support-platinum-program-vmware-virtual-infrastructure-node-technical-support-1-year-series/
Discuss: VMware Support Platinum Program - VMware Virtual Infrastructure Node - technical support - 1 year Series Sign in to comment. Be respectful, keep it civil and stay on topic.
https://www.nutanix.com/support-services/product-support/product-support-programs
Nutanix’s product support programs* are designed to meet the needs of any size organization, from small and midsize businesses (SMB) that may have limited operations and constrained resources, to large enterprises that operate business and mission-critical 24×7 operations.
https://blogs.vmware.com/apps/2018/09/sap-hana-on-intel-skylake-and-broadwell-support-for-vmware-vsphere-6-5-and-6-7.html
Sep 17, 2018 · The table below summarizes the current support for and SAP HANA with supported vSphere versions and Intel server processor generations. Please note that vSphere 5.5 is not listed in the table because reaches end of support in September 2018. *Scale-Out Non-Prod. support for vSphere 6.0 on Haswell and Broadwell as of note 2315348.
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