Using Salesforce For Technical Support

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Customer Service Software & Support Software - Salesforce.com

    https://www.salesforce.com/products/service-cloud/overview/
    Sales Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.

Help and Support - Salesforce.org

    https://www.salesforce.org/help/
    Increase the return on your investment in Salesforce with Success Plans. As a Salesforce customer, you automatically get the online support, tools, and training that comes with a Standard Success Plan.If you want additional services like 24/7 direct phone access, access to Accelerators (quick, focused work sessions), proprietary apps, on-demand admins and more, you can upgrade to a Premier ...

Help Training Salesforce

    https://help.salesforce.com/support
    salesforce help; salesforce training; salesforce support

Salesforce for Service: Customer Service Solutions by ...

    https://www.salesforce.com/solutions/by-role/salesforce-for-service/
    Empower agents with a customer service platform that's integrated with your company's other critical lines of business. With insight into sales and marketing, your support team's insight into your customer will go places it's never had access to. Don't just drive customer service ROI, but drive it across sales, marketing and IT, too. Salesforce is your ONE customer service solution.

Service & Support Dashboards - Salesforce Labs - AppExchange

    https://appexchange.salesforce.com/appxListingDetail?listingId=a0N300000016Z6kEAE
    service & support dashboards in salesforce classic. free. get it now. rating (13) listed on. 8/15/2006. ... modified, built upon, or otherwise exploited by or on behalf of salesforce.com or its affiliates, any customer or partner of salesforce.com or its affiliates, or any developer of applications that interface with the salesforce.com ...

What is Help Desk Software? - Salesforce.com

    https://www.salesforce.com/solutions/small-business-solutions/win-customers/what-is-help-desk/
    Generally, help desk is used to refer to how companies help their users with any technology-related issues. Help desks can support customers in their use of a company’s apps, tech-driven products, and web sites. Internal-facing help desks support employees using technology as part of their jobs.



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