Using Salesforce For Customer Support

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Customer Service Software & Support Software - Salesforce.com

    https://www.salesforce.com/products/service-cloud/overview/
    Sales Cloud by Salesforce is one of the world’s most popular and highly-rated customer service software solutions. Whether by phone, web, chat, or email, this customer support software enables agents and customers to quickly connect and solve customer problems.

Salesforce for Service: Customer Service Solutions by ...

    https://www.salesforce.com/solutions/by-role/salesforce-for-service/
    “ With the help of Salesforce, we’re creating a truly differentiated experience for our customers.” Easily deliver the instant, personalized service that drives growth and exceeds customers expectations.

What Is Customer Service? - Salesforce.com

    https://www.salesforce.com/products/service-cloud/what-is-customer-service/
    Since customer service is a key driver of business success, it’s time for businesses to stop thinking of support as a cost center, and start recognizing customer service for what it is: an opportunity waiting to happen. Every person or company will have their own definition of what good customer service means.

Salesforce For Dummies Cheat Sheet - dummies

    https://www.dummies.com/software/crm-software/salesforce/salesforce-for-dummies-cheat-sheet/
    If you get stumped, though, get help fast with these techniques: Contact your system administrator. Click the Salesforce Help question mark icon on most Salesforce pages to access a variety of documentation specifically geared to the page you’re on.

Help and Support - Salesforce.org

    https://www.salesforce.org/help/
    Salesforce training and certification can help you expand your knowledge, realize your potential, and deliver an even higher return on your investment. And, as a Salesforce.org customer, you can access deep discounts on instructor-led training and certification.

Help Training Salesforce

    https://help.salesforce.com/support
    salesforce help; salesforce training; salesforce support



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