Palo Alto Premium Backline Support

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Customer Support Plan - Palo Alto Networks

    https://www.paloaltonetworks.com/services/support/customer-support-plan
    + Standard Support is not available outside of the US. * Requires purchase of Premium Support on all covered devices. ** This support option is available only for Hardware located within a specified range of a Palo Alto Networks service location.

Palo Alto Networks Support Services Datasheet - Palo Alto ...

    https://www.paloaltonetworks.com/resources/datasheets/palo-alto-networks-support-services-datasheet
    Overview of service and support options available to you. ... Be the first to know. As a member you’ll get exclusive invites to events, Unit 42 threat alerts and cybersecurity tips delivered to your inbox.

Palo Alto Networks - Customer Support Portal

    https://support.paloaltonetworks.com/
    Palo Alto Networks - Customer Support Portal

Support Portal

    https://support.paloaltonetworks.com/search
    Results For ' ' across Palo Alto Networks. Still Can't find a solution? Ask a Question. Head over the our LIVE Community and get some answers! Ask a Question › ...

Support Policy: Public Cloud Integration Palo Alto Networks

    https://live.paloaltonetworks.com/t5/Cloud-Integration-Articles/Support-Policy-Public-Cloud-Integration-Scripts-and-Templates/ta-p/160037
    This project is released under the official support policy of Palo Alto Networks through the support options that you've purchased, for example Premium Support, support teams, or ASC (Authorized Support Centers) partners and Premium Partner Support options. ... partners and backline support options. The underlying product used (the VM-Series ...

Support Info - Live Community - Palo Alto Networks

    https://live.paloaltonetworks.com/t5/custom/page/page-id/Support
    Support is aware of the issue and there is a workaround available. Severity 4 – Low : Product function is not impaired and no impact to customer business. Includes feature, information, documentation, how-to and Enhancement requests from the customer.

Support Services: A Part of the ... - Palo Alto Networks

    https://www.paloalto-firewalls.com/wp-content/uploads/2013/12/Support-Services-Overview.pdf
    on Palo Alto Networks Customer Support for prompt and dependable assistance, when in need. CUSTOMER SUPPORT SERVICES OVERVIEW Palo Alto Networks offers several Customer Support and Maintenance options to meet the unique needs of your business. These are: • Standard Customer Support and Maintenance • Premium Customer Support and Maintenance

PALO ALTO NETWORKS: Customer Services Overview

    https://media.paloaltonetworks.com/documents/Support_services_ds.pdf
    PALO ALTO NETWORKS: Customer Services Overview EDUCATION Classroom style training that is delivered by Palo Alto Networks training staff or authorized training partners helps ensure a smooth transfer of knowledge to your security team to ensure that they can most effectively support your Palo Alto Networks next-generation firewall deployment.

Licenses for Cloud Security Service ... - Palo Alto Networks

    https://docs.paloaltonetworks.com/content/techdocs/en_US/vm-series/7-1/vm-series-deployment/license-the-vm-series-firewall/licenses-for-cloud-security-service-providers-cssps.html
    For CSSP partners, Palo Alto Networks supports a usage-based model for the VM-Series firewalls bundled with subscriptions and support. For CSSP partners, you can combine a term-based capacity license for the VM-Series Models along with a choice of subscription licenses for Threat Prevention, URL Filtering, AutoFocus, GlobalProtect, and WildFire, and support entitlements that provide access to ...3.9/5

Professional Services – Westcon-Comstor Americas Canada

    https://www.synnexcorp.com/wca/ca/westcon/westcon-vendors/palo-alto-networks/i-pro-services/
    GoldSeal®, sold as Palo Alto Network Backline Support, is Westcon Americas’ Premium Support equivalent providing an enhanced level of service. GoldSeal includes the excellent white-labeled customer support and expertise of our GoldSeal team, combined with embedded world-class support and escalation to Palo Alto Networks.



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