Searching for Oracle Platinum Support Policies information? Find all needed info by using official links provided below.
http://www.oracle.com/us/support/library/platinum-services-policies-1652886.pdf
Unless otherwise stated, these Oracle Platinum Services Policies apply to technical support services for Certified Platinum Configurations, as defined below. "You" and "your" refers to the individual or entity that is eligible to receive Platinum Services from Oracle or an
https://www.oracle.com/support/premier/engineered-systems/platinum-services.html
Oracle Platinum Services offers enhanced support at no additional cost to Oracle customers running certified system configurations (PDF). Coverage includes 24/7 fault monitoring, accelerated response, and system patching services.
https://www.oracle.com/support/policies.html
Oracle Hardware and Systems Support Policies. The Oracle Hardware and Systems Support Policies document below is the primary document used to communicate Oracle's hardware and system support policies. They include Oracle's hardware support terms, and provide a description of Oracle's hardware support …
http://www.oracle.com/us/assets/platinum-services-faq-1653259.pdf
Oracle Platinum Services is a special entitlement under Oracle Premier Support that provides customers with additional services—over and above what they already get under their Oracle Premier Support contract(s)—when they maintain a certified configuration and two-way communication with Oracle via the Oracle Advanced Support Gateway.
https://www.oracle.com/support/premier/engineered-systems/
Oracle Premier Support for Engineered Systems provides fully integrated system support with a single point of accountability. Qualifying customers can receive the enhanced coverage of Oracle Platinum Services for no additional cost.
https://www.oracle.com/us/assets/oracle-platinum-services-ds-1653256.pdf
Oracle Platinum Services represents a new model in IT support that provides remote fault monitoring with faster response times and patch deployment services to qualified Oracle Premier Support customers.
https://www.oracle.com/support/premier/
Oracle Hyperion EPM System is now included under Applications Unlimited. Oracle Premier Support for Software provides global, enterprise-class support and continuous access to Oracle innovation across any and all of your Oracle software products. Oracle Premier Support for Systems provides you with ...
http://www.oracle.com/us/support/library/platinum-services-policies-1652886.pdf
Oracle Platinum Services Support Policies:1-August-2019 Page 3 of 8 3. Platinum Services Platinum Services consist of the following: Customer Specific Portal: Oracle will provide you with a customer specific web portal (“Portal”) to track the status of the Platinum Services, which may consist of one or more of the following items:
https://www.oracle.com/support/premier/engineered-systems/platinum-services.html
Enhanced support—no additional cost. Oracle Platinum Services offers enhanced support at no additional cost to Oracle customers running certified system configurations (PDF). Coverage includes 24/7 fault monitoring, accelerated response, and system patching services. Disruptions in IT systems ...
http://sharedshell.oracle.com/us/support/index.html
Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.
https://partner-finder.oracle.com/
Find Oracle PartnerNetwork (OPN) partners and solutions that meet your unique business needs.
https://developer.oracle.com/devo-menucontent.html
Premier Support Services; Platinum Services; Advanced Customer Services; Support Policies and Practices. Lifetime Support Policies; Support Best Practices; Technical Support Policies; ... Get help from Oracle Support Contact Oracle Partner Support. Generation 2 …
https://blogs.oracle.com/oraclemagazine/database%2c-sql-and-plsql
Oracle Magazine presents Oracle news, customer stories, hands-on technology articles, podcasts, and more. Home; ... Advanced Customer Support Services; Platinum Support Services; Premier Support Services; Support Policies and Practices. Support Policies and Practices; Lifetime Support Policy; Support Best Practices; Technical Support Policies;
https://solutions.oracle.com/scwar/scr/Solution/SCSP-JEEUMUYO.html
Remote Support from Impac Services provides: • Front-line application and technical support from Oracle Certified Professionals • Single point of contact for all your Oracle-related issues • Electronic issue tracking and reporting • Adjustable service content level to match client support requirements • Burst capacity for emergency ...
https://community.oracle.com/community/support/support-blogs/my-oracle-support-mos-blog/blog/2018/01/10/unleash-your-potential-with-oracle-support-level-1-accreditation-for-my-oracle-support-portal
Jan 10, 2018 · Best of all, this and all Oracle Support Accreditations (Doc ID 1583898.1) come at no additional cost as part of your Oracle Support contract! So what are you waiting for? Get started today and join the more than 25,000 others who have completed Oracle Support Level 1 Accreditation for My Oracle Support Portal!
https://support.oracle.com/knowledge/Support%20Tools/1674102_1.html
Any deviation from these guidelines requires a review and an approval through the Product Support Platinum Delivery Manager. Any deviation has to be documented. Exceptions to Oracle Policies have to follow the Oracle SEMS process.
https://blogs.oracle.com/oracle-systems/announcing-platinum-services-for-oracle-private-cloud-appliance
A Private Cloud Appliance Certified Platinum Configuration is composed of one required component from each column below for each hardware type. Resources. Oracle Private Cloud Appliance; Oracle Private Cloud Appliance FAQ; Oracle Platinum Services customer collateral, FAQ’s, certified configurations, technical support policies, and more
https://deveshdba.wordpress.com/2013/10/03/oracle-database-support-policies/
Oct 03, 2013 · With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service through Oracle Premier Support for Software and Oracle Premier Support for Systems. For qualifying configurations, customers can receive Oracle Platinum Services for no additional cost.
https://community.oracle.com/community/support/support-blogs/enterprise-manager-support-blog/blog
Enterprise Manager Support Blog 47 posts ... EXAchk will now check the Oracle Platinum Services monitoring agent, the monitoring user, monitored databases, and their diagnostic directories. ... The Extended Support Fee Exception is documented in the Oracle Software Technical Support Policies …
https://support.oracle.com/knowledge/Support%20Tools/2038287_1.html
Oracle Platinum Services - Version N/A to N/A: How to Enable or Disable Remote Access (Green Button) as customer in Oracle Advanced Support Gateway 4.x
https://solutions.oracle.com/scwar/scr/Solution/SCSP-DOBWCPXN.html
Oracle 8i / 9i Database Implementation, ProductionSupport UNIX, Red Hat EL,MS Platform Oracle 9i RAC Project Planning, Implemention and support. OS Cluster, SAN Oracle Applications 11i Apps Database productionsupport, Sys-Admin Support,Patch Management Apps Cloning,Performance tuning Oracle 9iAS Implementation Implementation, Migration ...
https://solutions.oracle.com/scwar/scr/Solution/SCSP-UIOGVZBO.html
Support Policies and Practices. Support Policies and Practices; ... As one of the largest German-language Oracle E-Business Suite Certified Platinum Partner worldwide, we offer outstanding industry expertise, implementation experience and technical know-how for the realization of your individual business software solution. ... With the help of ...
https://learn.oracle.com/education/html/ols5/parts/global-menu.html
Premier Support Services; Platinum Services; Advanced Customer Services; Support Policies and Practices. Lifetime Support Policies; Support Best Practices; Technical Support Policies; Support Resources. Documentation; Customer Replaceable Units; ... Get help from Oracle Support
https://solutions.oracle.com/scwar/scr/Solution/SCSP-UMKDWZKP.html
From the beginning, the core of our business has been in Oracle Enterprise Resource Planning (ERP) consulting services, and we have managed many transformative ERP projects for Public Sector entities, federal agencies, municipal governments, public schools, universities, utilities, commercial and not-for-profit organizations.
https://solutions.oracle.com/scwar/scr/Solution/SCSP-ROUCYJDL.html
IT Convergence Consulting Services delivers a complete range of services for the Oracle E-Business Suite 11i and R12 and the Oracle Fusion Middleware suite. You can depend on IT Convergence to support anything from a global rollout to On Demand Consulting Services aimed at …
https://solutions.oracle.com/scwar/scr/Solution/SCSP-OXVTWNUO.html
As the UK’s only Platinum Partner dedicated solely to Oracle HCM, we have the capability and infrastructure to deliver unrivalled levels of low risk, cost-effective support to our customers making it simpler for them to support both standard and configured solutions.
https://docs.oracle.com/cd/E49269_01/doc.12/e48361/ch2_preinstall.htm
2.3.1 Internet Requirements. If you configure OCM in connected mode, you will need to know how OCM will connect to Oracle to upload the collected data. The default option is to have OCM connect directly to the Internet. OCM supports three connection methods: Direct connection (using port 443).. OCM initiates communication with Oracle using HTTPS.
https://docs.oracle.com/cd/E41531_01/html/e50468/core_license.htm
2 Capacity-On-Demand Information. Oracle Exadata Database Machine is shipped with all cores enabled on the database servers. Oracle allows a reduction in the number of active cores on the database servers, known as capacity-on-demand. ... Oracle Platinum Services Policies at. ... Oracle Exadata Technical Support Policies at.
http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.359.5352&rep=rep1&type=pdf
these Oracle PartnerNetwork policies: Silver Gold Platinum Diamond b. Oracle PartnerNetwork Membership Fees. are set forth in the schedule below (not including taxes) and are payable within 30 days of enrollment in accordance with the terms of your OPN Agr available to you during the online enrollment process. If you are permitted to pay by ...
https://partner-finder.oracle.com/catalog/scr/Partner/SC2PP-KENSOFT.html
Ken-HFS S.E (Integrated Housing Finance Software) Ken-HFS is a highly integrated & domain enriched software product for managing & monitoring all operational aspects of a Home Finance Company. Designed and developed on the best in class Oracle Web-tier architecture, it is a highly scalable application software with dynamic Decision Support Systems & MIS reports.
https://searchitchannel.techtarget.com/news/1350771/Oracle-fees-for-maintenance-and-support-under-fire
Mar 13, 2009 · For its most recent quarter, which ended Nov. 30, Oracle saw its support and maintenance revenue increase by 14%, to $2.9 billion. Oracle support cash cow under fire. But the recession is taking its toll, and several Oracle partners and customers said resistance to these fees is …
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