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https://www.microsoft.com/en-us/learning/help.aspx
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https://www.techopedia.com/definition/646/microsoft-certified-desktop-support-technician-mcdst
Microsoft Certified Desktop Support Technician (MCDST) is an entry level certification sponsored and supervised by Microsoft. This certification indicates that a person is skillful and knowledgeable enough to perform basic troubleshooting and resolve support issues on a desktop environment running on the Microsoft Windows operating system.
https://www.global-itech.com/courses/mcdst-microsoft-certified-desktop-support-technician-certification/
By earning the Microsoft Certified Desktop Support Technician (MCDST) credential, you can validate a unique set of skills required to succeed in a variety of job roles, such as Help desk technician, customer support representative, computer support specialist, technical support representative, and technical support specialist.
https://www.webopedia.com/TERM/M/Microsoft_Certified_Desktop_Support_Technician_MCDST.html
Sponsored by Microsoft, the Microsoft Certified Desktop Support Technician (MCDST) is an entry-level certification indicates the certificate holder demonstrates the knowledge and skills required to support end-users and troubleshoot desktop environments running on the Microsoft Windows operating system.
http://microsoft-certification.co.uk/mcdst_training.html
The Microsoft Certified Desktop Support Technician (MCDST) certification will get you started in your IT career by ensuring you have the skills to successfully troubleshoot desktop environments running on the Microsoft Windows operating system.
https://answers.microsoft.com/en-us/windows/forum/windows_7-security/list-of-microsoft-certified-tech-support-companies/dab1b149-dfc9-4c4e-82c3-bf355b033d4b
Oct 07, 2017 · Tech support scams are an industry-wide issue where scammers trick you into paying for unnecessary technical support services. You can help protect yourself from scammers by verifying that the contact is a Microsoft Agent or Microsoft Employee and that the phone number is an official Microsoft global customer service number.
https://support.microsoft.com/en-us/help/4013405/windows-protect-from-tech-support-scams
Jun 03, 2019 · Protect yourself from tech support scams. Content provided by Microsoft. Applies to: Security Windows 10 Windows 7 Windows 8.1 More. Select Product Version ... Help Microsoft stop scammers, whether they claim to be from Microsoft or from another tech company, by reporting tech support …
https://support.microsoft.com/en-us/contactus/
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