Searching for Micasaverde Technical Support information? Find all needed info by using official links provided below.
http://wiki.micasaverde.com/index.php/Tech_Support_Back_Door
HOWTO Enable remote Tech Support. To have your Vera open a back door for our tech support staff to look at your system, choose Advanced, Tech Support, and 'Enable it'. Then give tech support the code on the screen, which is in the format: xxxx-yyyyyy. Click 'Disable it' to close the back door.
https://getvera.com/pages/help
Vera EasyStart offers you an hour with a Vera Customer Care expert who brings technology experience, passion for customers, patience and experience. Learn more. ... Phone support is available from Monday to Sunday 6am - 10pm CST/EST CST non-daylight savings EST day-light savings Spanish support included in those hours. Controllers.
http://wiki.micasaverde.com/index.php/Warranty
Mi Casa Verde offers unlimited toll-free technical support Monday-Friday, 9am-5pm PST. When purchased from a local dealer, your local dealer will typically provide end-user support, and Mi Casa Verde provides dealer support. Everyone has 24/7 support through the community forums.
https://getvera.com/pages/contacts
Become a partner. Vera unites products from partner brands into a single, intuitive customer experience—and we'll do the work to ensure your products are …
http://wiki.micasaverde.com/index.php/Logon_Vera_SSH
Tech support full control enabled, access code 3000000-436969 The first number is your serial number, which is always printed on the bottom. The second number is a temporary password created for a user called "remote". So, follow the same login instructions, but, instead of typing root for the login, type remote.
http://wiki.micasaverde.com/index.php/Troubleshooting
Note: This information is only for Vera1/UI2.For more information about Vera2 with UI4 go to docs2.mios.com and for more information about Vera2, Vera3, Vera Lite with UI5 go to docs5.mios.com. Read this for troubleshooting before you send a ticket to tech support.
http://wiki.micasaverde.com/index.php/Luup_Press_Release
Luup provides a point and click way to copy and paste the data for the serial interface. It requires a degree of technical skill, of course, to get the user's manual and figure out how the serial communication works.
http://forum.smarthome.com/topic.asp?TOPIC_ID=13630
Aug 21, 2014 · During setup, I attempted to contact technical support for assistance. On my first attempt, I did not realize there were two separate support teams. One team supporting Micasaverde, and the other team supporting Z Wave. The representative for Z Wave couldn’t believe that I wasn’t aware of that and simply said to call “them.”
https://getvera.com/pages/help
Start easily with professional help. Vera EasyStart offers you an hour with a Vera Customer Care expert who brings technology experience, passion for customers, patience and experience.
Get best-in-class support. From initial setup to expanding your system, Vera's there to help every step of the way. Live support when you need it. Installation assistance. Active user forum. Get help Control your home with a tap. Pair your controller with the Vera app and enjoy control of all your devices from wherever life takes you. ...
https://www.amazon.com/Control-VeraLite-US-Smart-Controller-Green/dp/B007005364
VeraLite runs the same home control engine as Vera3 and comes with all the capabilities of user interface 5 (UI5). The only difference is that VeraLite is a more affordable model created for light users. VeraLite is perfect for users that want to control fewer than about 50-60 devices, and the built-in battery pack makes set-up convenient.3.5/5(576)
http://wiki.micasaverde.com/index.php/Archive_Logs
Archive Logs. From MiCasaVerde. Jump to: navigation, search. ... Also, if you leave this option checked, and you later call technical support to report a problem, your support rep will be able to look over the logs to see if there were any errors encountered around the time.
http://forum.smarthome.com/topic.asp?TOPIC_ID=13630
Aug 21, 2014 · During setup, I attempted to contact technical support for assistance. On my first attempt, I did not realize there were two separate support teams. One team supporting Micasaverde, and the other team supporting Z Wave. The representative for Z Wave couldn’t believe that I wasn’t aware of that and simply said to call “them.”
http://z-wave-assets.s3-us-west-2.amazonaws.com/docs/452/veralite_qsg.pdf?1495064521
Need Help? Please view the complete Owner’s Manual online for more detailed setup instructions and additional technical resources at http://support.micasaverde.com
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