Searching for Wikipedia 1st Line Support information? Find all needed info by using official links provided below.
https://en.wikipedia.org/wiki/Technical_support
Tier III (or Level 3, abbreviated as T3 or L3) is the highest level of support in a three-tiered technical support model responsible for handling the most difficult or advanced problems. It is synonymous with level 3 support, 3rd line support, back-end support, support line 3, high-end support, and various other headings denoting expert level troubleshooting and analysis methods.
https://en.wikipedia.org/wiki/Line_management
A line manager is an employee who directly manages other employees and operations while reporting to a higher-ranking manager. Related job titles are supervisor, section leader, foreperson and team leader. He or she is charged with meeting corporate objectives in a specific functional area or line of business.
https://en.wikipedia.org/wiki/Help_desk
A help desk is a resource intended to provide the customer or end user with information and support related to a company's or institution's products and services. The purpose of a help desk is usually to troubleshoot problems or provide guidance about products such as computers, electronic equipment, food, apparel, or software.
https://community.spiceworks.com/how_to/64557-difference-between-1st-2nd-and-3rd-line-support
Sometimes it is still a remote team with more specific knowledge then the Support Desk (1st line). This as I say is the first set of onsite personnel (normally), usually dealing with (not always) minor issues such as workstation problems, printer, scanner and peripheral issues that were not able to be resolved by the 1st Line Support.
https://www.thefreedictionary.com/1st+Line+Support
com offers 1st line support in both English and Spanish and includes languages such as Swedish, Norwegian, German and Portuguese. 1st line support is done by our own staff VitensIMAGE (Assess External Effects Pipes) Remediation and replacement of risky pipes.
http://www.edugeek.net/forums/general-chat/20992-1st-2nd-3rd-line-support.html
Jun 19, 2008 · 1st line is the most basic helpdesk stuff. When a teacher comes to you with a problem and you ask basic information and suggest a solution (without going out to the pc) then that's 1st line. When you have identified the problem, done some research and actually fix the problem that's 2nd line.
https://www.certforums.com/threads/difference-between-1st-2nd-and-3rd-line-support.33302/
Dec 30, 2011 · 1st Line Support - Helpdesk (Job titles such as Helpdesk Analyst, First Line Support, Call Logger) Typically involves resolving calls over the phone in ans ervice desk environment and may escalte to 2nd line support. 2nd Line Support - Desktop Support (Job titles such as IT Technician, PC Engineer, Desktop Support Analyst)
https://en.wikipedia.org/wiki/Life_support
The purpose of basic life support (abbreviated BLS) is to save lives in a variety of different situations that require immediate attention. These situations can include, but are not limited to, cardiac arrest, stroke , drowning , choking, accidental injuries, violence , severe allergic reactions , burns , hypothermia , birth complications, Drug addiction , and alcohol intoxication .Specialty: emergency medicine
https://en.wikipedia.org/wiki/Military_logistics
Military logistics is the discipline of planning and carrying out the movement, supply, and maintenance of military forces. In its most comprehensive sense, it is those aspects or military operations that deal with: Design, development, acquisition, storage, distribution, maintenance, evacuation, and disposition of materiel. Transport of personnel.
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