Searching for Whmcs Support Ticket Notification information? Find all needed info by using official links provided below.
https://docs.whmcs.com/Ticket_Notifications
Ticket Watchers - Any admin user who has elected to watch a ticket via the admin interface; Department Members - Any admin user who has elected to receive ticket notifications for a given Support Ticket department and has the Support Emails Admin Role assigned to their account; Assigned User - Any admin user a ticket is assigned or unassigned from
https://docs.whmcs.com/Support_Tickets
For a full overview of support ticket notifications, including ticket watcher notifications, please refer to Ticket Notifications. An admin user can unsubscribe from receiving notifications for a ticket at any time by clicking the Unwatch Ticket button. The unwatch button is only visible in tickets to which the admin user is currently watching.
https://docs.whmcs.com/Notifications
Using conditions, you can setup WHMCS to notify you in your Slack channels and HipChat rooms about the events that are important to you. Here are some examples. Notify my Support channel/room when a new ticket is opened in the Support department with a High priority
https://docs.whmcs.com/Support_Ticket_Statuses
The ticket system has 4 core statuses. These are Open, Answered, Customer-Reply & Closed. As the core system statuses, this means that tickets are set to them automatically by the system when various events occur. For example when a customer replies to a ticket it is set to "Customer-Reply", and when an admin replies it is set to "Answered".
https://marketplace.whmcs.com/product/category/Support+Tools
Email & Notifications; Localisation; Migration Tools; Order Management; Payment Gateways; Performance & Security; ... Premium Support Tickets For WHMCS. ... Commercial. Freshdesk For WHMCS. Enable clients to use advanced support tools in WHMCS while you handle tickets in Freshdesk. Commercial. WhatsApp Admin. Admin receive ticket on the mobile ...
https://docs.whmcs.com/Support_Ticket_Escalations
Support Ticket Escalations From WHMCS Documentation Found under Setup > Support > Escalation Rules , ticket escalation rules allow you to specify actions to take automatically if a support ticket has been in a specified state for a set period of time.
https://docs.whmcs.com/My_Account
From WHMCS Documentation. ... Support Tickets Notifications. In this section a list of Support Departments is displayed. The checkboxes are used to control the notification emails for these departments; tick to receive notification when a client opens a ticket or replies to an existing ticket within the department.
https://marketplace.whmcs.com/product/1466
ModulesGarden Premium Support Tickets For WHMCS has been designed to let you supply products and addons defining the scope of access to your support services. With it, your customers will be obliged to purchase support credit points in order to open support tickets in particular departments.
https://docs.whmcs.com/Email_Sending_Issues
From WHMCS Documentation. There may be occasions where emails are not being sent as expected by the system. The problem is usually a misconfiguration, this page explains the symptoms, causes and resolutions to the most common email sending problems. ... Support Ticket Notifications. If support ticket notification emails are not being sent to ...
https://www.whmcs.com/support/
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