Searching for Whmcs Support Ticket Mask Format information? Find all needed info by using official links provided below.
https://docs.whmcs.com/Support_Tab
Support Module. If a third party support system is installed, select it here. Support Ticket Mask Format. This options allows for the customisation of the support ticket number assigned to new tickets as they are opened. Entering the following codes into the mask field will change the format of the ticket number, you can even add letters and dates:
https://www.whmcs.com/submit-a-ticket/
Submit a Ticket. We're here to help, 24 hours a day, 7 days a week. ... Submit a Support Ticket. ... If you have ideas or suggestions for how we can improve WHMCS, our public feature request system is the place to share, discuss and vote for them. Go to Feature Requests Site.
https://docs.whmcs.com/Support_Tickets
When a client submits a support ticket the appropriate members of staff assigned to that department will receive a New Support Ticket Opened email. To view the ticket navigate to Support > Support Tickets and the ticket list is displayed. This page displays all tickets that are in status Awaiting Reply by default. The ticket order can be ...
https://www.whmcs.com/support/
We're here to help 24/7. Contact our technical support team or you can explore our comprehensive knowledgebase for step-by-step walkthroughs and tutorials.
https://requests.whmcs.com/topic/personalize-the-support-ticket-format
Personalize the support ticket format. ... WHMCS currently uses the Ticket ID value in the email subject to pipe a client's reply into the corresponding support ticket system if they reply via email. It would be interesting to find out how the other help-desk systems you …
https://marketplace.whmcs.com/product/1522
ModulesGarden Time & Task Manager For WHMCS will allow you to add various tasks, then track their development basing on the time spent on their execution and charge your clients accordingly. These can be, for instance, a certain number of hours required to provide tech support per month or the total time dedicated to deploying one of your services.
https://marketplace.whmcs.com/product/category/Support+Tools
Integrate and automate your support tickets management in WHMCS with Zendesk platform. ... Commercial. Ticket Sensitive Data. Ticket sensitive data will add a custom fields below the ticket textarea so your customer can enter their sensitive data. Commercial. Freshdesk For WHMCS. Enable clients to use advanced support tools in WHMCS while you ...
https://www.inmotionhosting.com/support/edu/whm/how-to-configure-support-settings-in-whmcs/
InMotion Hosting is a leading web hosting company serving customers around the world. We provide reliable, high-performance hosting environments that are affordable and easy to use, but the hallmark of InMotion is excellence in customer service.
https://developers.whmcs.com/hooks-reference/ticket/
Executes prior to looking up knowledgebase article suggestions related to the message body of a ticket. Can be used to override the default knowledgebase lookup. If fewer than 5 results are returned, WHMCS will search the knowldebase and add its own results to the output. Parameters
https://requests.whmcs.com/topic/client-contact-ticket-management
This is a simple yet could be effective request: when a contact (of a client) sends an email, the ticket is labeled as the client with a very small notification it was sent by a contact and even worse, we can't even know the email it was sent from.
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