Vmware Support Level Subscription Only

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VMware Basic Support and Subscription Service

    https://www.vmware.com/content/dam/digitalmarketing/vmware/en/pdf/services/support/vmware-basic-support-datasheet.pdf
    Additional information about VMware’s support policies and offerings can be found in the Technical Support Guide. Terms and Conditions. This datasheet is for informational purposes only. VMWARE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, IN THIS DATASHEET. The Basic Support and Subscription Service is governed by the VMware Support Terms and ...

On-Premise and Hosted Support Offerings: VMware

    https://www.vmware.com/support/services.html
    VMware on-premise and hosted support for virtual and cloud computing environments. US. 1-877-486-9273. Communities. Store. ... Silver Support, Subscription Services, ... Support Requests filed bypass Level One to a designated priority support queue that is staffed by Specialist Senior Support Engineers.

Support options for VMware Essentials Kit - Experts-Exchange

    https://www.experts-exchange.com/questions/28967712/Support-options-for-VMware-Essentials-Kit.html
    The support level of this software is “SUBSCRIPTION ONLY” and is nearly to expire. VMware’s notice is that in case that the purchase of the software came from a hardware OEM partner then I should contact the OEM partner directly to renew support.

"Subscription Only" e.g. through IBM VMware Communities

    https://communities.vmware.com/thread/263144
    Apr 08, 2010 · Hi, I just wanted to get some clarification on what a "subscription only" Vsphere purchase through a partner such as IBM entails? Is it correct to state that this is completely outside the VMware support domain (i.e. VMware Production support, VMware Gold support etc) and thus, no support is available directly from VMware?

Question regarding subscription renewal for vSp... VMware ...

    https://communities.vmware.com/thread/468423
    Feb 10, 2014 · First time posting on the forum here. Apologies if this is not the right location for a question like this. I have a home lab that I have setup using the "VMware vSphere 5 Essentials Kit" that I had purchased from the VMware Online Store.. It was a pretty fun project as it let me get more familiar with the technologies I use at work without the same repercussions for mistakes.

Do most of you maintain a support contract with VMware ...

    https://community.spiceworks.com/topic/1002719-do-most-of-you-maintain-a-support-contract-with-vmware
    Jun 11, 2015 · Bryan beat me to it. Base Essentials doesn't have support, it's Subscription only, meaning you automatically get license keys to new versions when they are released. All other VMware products have SnS, i.e. Subscription and Support. Still worth it though, for …

VMware vSphere Support Differences - Thomas-Krenn-Wiki

    https://www.thomas-krenn.com/en/wiki/VMware_vSphere_Support_Differences
    Jul 08, 2013 · This article describes the various VMware support levels. VMware offers several levels of support. The Basic and Production support levels were formerly known as Gold and Platinum Support. For paid support, there are 4 levels of support that determine how fast a reaction occurs.Author: Thomas-Krenn.AG

VMware Support & Subscription Renewals: 5 Things You ...

    https://www.softchoice.com/blogs/advisor/ssn/vmware-support-subscription-renewals-5-things-you-should-know
    VMware Support and Subscription (SnS) is broken into 2 categories: 1. Technical Support: Technical assistance from VMware Global Support Services (GSS) to a customer for installation, errors and analysis of problem reports. This support varies based on the service level contracted.

Ensuring validity of Support and Subscription ... - VMware

    https://kb.vmware.com/s/article/1005526
    VMware offers Support and Subscription (SnS) contracts with software license purchases. If you choose to purchase a SnS contract with your product, you receive new version upgrades of that product free under the Subscription component of SnS. This free offer continues until the contract expires, unless you renew the contract.



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