Tech Support Rules

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Rules Tech Support Guy

    https://forums.techguy.org/help/rules/
    Feb 18, 2016 · Keep Support in the Forums. For the safety of our members, we must require that all technical support take place in the forums and not allow assistance be given via email or private message. This offers the opportunity for peer-review with the …

Rules of Tech Support - Version 2 : talesfromtechsupport

    https://www.reddit.com/r/talesfromtechsupport/comments/7efnva/rules_of_tech_support_version_2/
    Rule T22 - When you need tech support, the tech support person is likely to be clueless. Rule T22A - Whenever you have a problem, you will be unable to find a solution until just before the tech …

English - Kaspersky Lab Technical Support

    https://support.kaspersky.com/support/rules
    Sep 09, 2019 · Over the course of communication with Technical Support, the User must provide Kaspersky with timely responses, information about the purchased License, and other information that is deemed reasonably necessary for the correct handling of a request.

Technical Support Guidelines - Accountable

    https://www.accountable.com/Support/Guidelines
    Technical Support Guidelines In the course of implementing your Accountable Software application, situations sometimes arise that require technical support or professional services to resolve them. This document is intended to define when incidents qualify as free support, billable support …

Tech Support Rules ProBoards Support

    http://support.proboards.com/page/tsrules
    The threads on the Support board are a living resource offering a wealth of information for members. 24/7 Members can search through threads for answers and ideas. The Support Board is constantly expanding with new questions, new solutions and new approaches. Creating a New Thread on Support General Guidelines for posting your issue:

Tech Support guidelines - Follett Learning

    http://www.follettsoftware.com/_file/file/pdf/tsg_10486A.pdf
    Support Agreement with FSC. Customers with expired Technical Support Agreements will be directed to the Customer Service Department and will be asked to renew their Technical Support Agreement before technical assistance is provided. Benefits of Technical Support One year of technical support is included with most purchased products.



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