Storagecraft Support Case

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Support options StorageCraft

    https://www.storagecraft.com/support-options
    With Standard Support, you’ll receive a response within two business hours or less when an emergency-level support case is submitted Monday through Friday (excluding U.S. holidays) during StorageCraft's normal business hours. Additionally, during the maintenance period, you have free access to all software updates and upgrades.

Contacts StorageCraft

    https://www.storagecraft.com/contact-us
    If you have a technical support issue, our support team wants to help. Submit a Help Request To enable faster handling of your support issue, open an online support case.

How To: Submit a Case with StorageCraft Support

    https://storagecraft-com.force.com/support/s/article/How-To-Submit-a-Case-with-StorageCraft-Support
    Jan 30, 2019 · In August 2018, StorageCraft® launched the Partner Zone for StorageCraft Partners. Any partner account that was registered on the Support Community was moved to the new Partner Zone. Due to this, there has been confusion with which site should be used for creating a case. This article was created with the purpose of clarifying this.

How To: Gathering Diagnostics for StorageCraft Support

    https://storagecraft-com.force.com/support/s/article/How-To-Gathering-diagnostics-for-StorageCraft-Support?language=en_US
    Jun 26, 2019 · How To: Gathering Diagnostics for StorageCraft Support. This article outlines how to gather and send machine diagnostics to StorageCraft Support for use in a support case.

Contact Us - StorageCraft

    https://buy.storagecraft.com/ContactUs.aspx
    StorageCraft Contact Information. Our mission at StorageCraft Technology Corporation is to provide the most innovative technology and solutions in PC and server security and data protection. We would be interested in hearing from you. Please let us know if you have specific questions about our products, pricing and licensing or partner programs.

A-1 Tech Support Case Study - StorageCraft ShadowProtect ...

    https://blog.storagecraft.com/case-study-a-1-tech-support-and-storagecraft/
    For Vaughan and the A-1 Tech Support team, it’s clear that StorageCraft ShadowProtect is a business continuity solution that allows them to address the IT concerns of all their various clients. Download a PDF of this case study here. Image Source: Sn.Ho

How To: Manually Uninstall ShadowProtect 5.x

    https://support.storagecraft.com/articles/en_US/How_To/How-To-Manually-Uninstall-ShadowProtect-5-x
    Scroll down and right-click on the StorageCraft folder; Select Delete (This removes the StorageCraft folder) If you are having trouble either installing or uninstalling the ShadowProtect application, or have questions regarding this process, please open a support case with us so we can assist with the process.

StorageCraft Support Community: StorageCraft OneBlox and ...

    https://support.storagecraft.com/GuidePDF?id=a0z36000004HswYAAS&language=en_US
    Support for encryption at rest in OneBlox clusters (OneBlox 2.16 or later) ... How can StorageCraft Support access OneBlox? What if I want to setup additional OneBlox in different Rings? ... Passwords must be at least 8 characters long and contain both upper and lower case letters. They must contain at least one number and one special character.

Case Study: StorageCraft and ABS - StorageCraft Technology ...

    https://blog.storagecraft.com/case-study-storagecraft-abs/
    Case Study: StorageCraft and ABS (531.5 KiB, 840 downloads) Decian An ABS partner for three years, Decian has been delivering a variety of IT solutions to small and mid-sized business (SMB) customers in Connecticut for 15 years, including help desk, network support, …

StorageCraft Support

    https://buy.storagecraft.com/StorageCraft-Support-C28.aspx
    StorageCraft Support World-class technical support for critical issues that can’t wait for regular business hours. Premium Support and Incident Support options are available.



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