Searching for Standard Support Sla information? Find all needed info by using official links provided below.
https://access.redhat.com/support/offerings/production/sla
Register. If you are a new customer, register now for access to product evaluations and purchasing capabilities. Need access to an account? If your company has an existing Red Hat account, your organization administrator can grant you access.
https://azure.microsoft.com/en-us/support/plans/
You can purchase the Professional Direct, Standard, and Developer support plans with the Microsoft Customer Agreement. You can also purchase the Professional and Standard support plans with the Enterprise Agreement. Whether you buy directly from Azure.com or with the help of a Microsoft representative, you’re covered by the same agreement.
https://azure.microsoft.com/en-us/support/plans/standard/
The Azure Standard offering is a good choice for small or mid-size companies with minimal business critical dependence on Microsoft Azure. Reactive 24x7 technical support
This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between Company name and Customer for the provisioning of IT services required to support and sustain the product or service. This Agreement remains valid until superseded by a revised agreement mutually endorsed by …
https://www.qualys.com/support/sla/
Service Level Agreement (SLA) Cloud Services Support Policy Qualys Standard Support shall include the following: Cloud Services Updates. Updates may be made to Cloud Services for many reasons including, but not limited to the following: security fixes, critical patches, general maintenance, functionality, and documentation. ...
https://en.wikipedia.org/wiki/Service-level_agreement
A service-level agreement (SLA) is a commitment between a service provider and a client.Particular aspects of the service – quality, availability, responsibilities – are agreed between the service provider and the service user. The most common component of an SLA is that the services should be provided to the customer as agreed upon in the contract.
https://www.splunk.com/en_us/support-and-services/support-programs.html
Splunk Support Programs are available for Splunk User Behavior Analytics, Splunk Insights, Splunk Light, Phantom, OEM and MSP Providers, and our Free edition. Four support levels provide the assistance you need to accelerate the value you can capture with Splunk.
http://www.reynolds.edu/register_for_classes/technology_support/sla/ReynoldsServiceLevelAgreement2016.pdf
to support the network, email, SIS, AIS, Blackboard, and Directory Services. The services provided by Reynolds Help Desk, and this Service Level Agreement, meet VCCS expectations for technology while advancing our college's mission and objectives. Hours of Operation
https://www.techdonut.co.uk/it-support/it-support-contracts/sample-service-level-agreement
The SLA sets out what levels of service are acceptable and - crucially - explains what compensation you will receive if the IT supplier fails to meet these levels. Sample service level agreement SLAs come in many shapes and sizes. Most IT suppliers will have a standard document that they can customise to meet your needs.
https://www.sap.com/dmc/policies/sybase/pslt/SAP-Standard-Support-Schedule-PSLT.pdf
SAP STANDARD SUPPORT SCHEDULE (“Schedule”) In each instance in which provisions of this Schedule contradict or are inconsistent with the provisions of the Agreement, including any appendices, exhibits, order forms or other documents attached to or incorporated by reference to the Agreement, the provisions of this ...
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