Searching for Sophos Utm Premium Support information? Find all needed info by using official links provided below.
https://www.sophos.com/en-us/support/technical-support.aspx
At Sophos, we understand that support needs to be comprehensive and aligned to the needs of your organization. We also believe it should be simple and easy to use – with a highly trained technical support representative available to you 24/7, should you need it. Sophos UTM9 Technical Support plans are designed to support our UTM9 products.*
https://secure2.sophos.com/en-us/support.aspx
Our support plans range from basic technical support to options including direct access to senior support engineers and customized delivery. Sophos Support Plans UTM 9 Plans Receive Training As a Sophos Customer, you can attend our courses and webinars to stay up to date.
https://secure2.sophos.com/en-us/support/open-a-support-case.aspx
For Critical Cases: You’ll receive a case number when you submit your ticket. Once you have this number, call us for immediate assistance. Select your region below to view the correct number to call.
https://www.sophos.com/en-us/medialibrary/pdfs/support/sophos-utm9-dsna.aspx
Support Services for Sophos Access Points Technical support, software updates, and hardware replacement for Sophos Access Points are provided according to the support contract of the Sophos UTM 9 appliance that the Access Point is connected to. UTM Premium Support is provided during the period of an active UTM Premium Support contract of the ...
https://manualsbrain.com/en/manuals/335358/
3 days ago · Summary of Contents of user manual for Sophos UTM Premium Support, RNW, 250u, 12m ASSN02501PSR. Page 1Sophos UTM Support Services Guide UTM (new licensing) & accessories ; Page 2Sophos UTM Support Services Guide Introduction This document provides a detailed description of Sophos Support Services which are offered by...; Page 3Sophos UTM Support Services Guide Support …
https://community.sophos.com/products/unified-threat-management/f/general-discussion/22761/experience-with-premium-support
The other is a Sophos UTM 120 that is the headquarters office firewall for a friend's small business. We purchased Sophos Premium Support for it, trusting that Sophos would backstop me if we had an emergency failure that blocked normal company operations, or if I ran into technical questions that I could not answer for myself.
https://support.home.sophos.com/hc/en-us/articles/115005585566-Contacting-Sophos-Home-Support
Sophos Home support is available to customers using both the Free and Premium products. Sophos Home Free customers only have access to knowledge base articles on the Sophos Home Support page. Sophos Home Premium customers have access to dedicated support personnel via chat and webform after logging into the Sophos Home dashboard.
https://community.sophos.com/kb/en-us/131855
Jul 22, 2019 · Sophos Home Free customers only have access to knowledge base articles via the Sophos Home Support page. For Sophos Home Premium customers, they have access to dedicated Support personnel via chat and webform from Monday to Friday, 8 AM to 8 PM Eastern US time, after logging into the Sophos Home dashboard.
https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/29571/licensing---premium-support
Aug 28, 2014 · If the machine ever breaks down, I could then register the premium support on the MyUTM but as long as it is running fine and I don't need support, I can't see of any reason why the support will need to be activated straight away??? You can only lodge a fault or problem with with sophos support if you have premium support.
https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/29270/premium-support-is-horrible
I am having a nightmare of a time getting dophos licensing support to even reply to me and we purchased "premium" support for our utm 425. I contacted them by ticket on the 14th then email on the 17th and 18th, then phone on the 19th and all we are getting is lip service on the phone and saying they can't help us only the "licensing dept" can and no reply from nsglicensing for days.
https://www.sophos.com/en-us/support/technical-support.aspx
At Sophos, we understand that support needs to be comprehensive and aligned to the needs of your organization. We also believe it should be simple and easy to use – with a highly trained technical support representative available to you 24/7, should you need it. Sophos UTM9 Technical Support plans are designed to support our UTM9 products.*
https://secure2.sophos.com/en-us/support.aspx
Our support plans range from basic technical support to options including direct access to senior support engineers and customized delivery. Sophos Support Plans UTM 9 Plans Receive Training As a Sophos Customer, you can attend our courses and webinars to stay up to date.
https://community.sophos.com/products/unified-threat-management/f/general-discussion/22761/experience-with-premium-support
The other is a Sophos UTM 120 that is the headquarters office firewall for a friend's small business. We purchased Sophos Premium Support for it, trusting that Sophos would backstop me if we had an emergency failure that blocked normal company operations, or if I ran into technical questions that I could not answer for myself.
https://secure2.sophos.com/support/open-a-support-case.aspx
For Critical Cases: You’ll receive a case number when you submit your ticket. Once you have this number, call us for immediate assistance. Select your region below to view the correct number to call.
https://www.sophos.com/en-us/medialibrary/pdfs/support/sophos-utm9-dsna.aspx
Support Services for Sophos Access Points Technical support, software updates, and hardware replacement for Sophos Access Points are provided according to the support contract of the Sophos UTM 9 appliance that the Access Point is connected to. UTM Premium Support is provided during the period of an active UTM Premium Support contract of the ...
https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/29571/licensing---premium-support
Aug 28, 2014 · If the machine ever breaks down, I could then register the premium support on the MyUTM but as long as it is running fine and I don't need support, I can't see of any reason why the support will need to be activated straight away??? You can only lodge a fault or problem with with sophos support if you have premium support.
https://www.firewalls.com/renewals-licensing/sophos-firewalls/sophos-sg-105/sophos-utm-sg-105-premium-support-subscription-1-year.html
SG Premium Support Can be purchased as an optional upgrade to the SG Standard Support for 1, 2 or 3 years and offers a 24 hour up front hardware replacement, automatic software updates as well as technical 24*7 support via Sophos support engineers.
https://support.home.sophos.com/hc/en-us/articles/115005585566-Contacting-Sophos-Home-Support
Accessing Live Chat t hrough your Sophos Home Support page. Click on Support on top of your dashboard. This directs you to the Sophos Home Support page. Click on Support at the bottom right hand of the page. Submit a request via Webform or email support (for Premium only) You can send us your questions and concerns via email through the Submit ...
https://sophosutmsupport.com/online-store/13120/15/sophos/utm-sw-premium-support---up-to-1500-users---1-mos-detail
Network infrastructure security against Internet threats such as hackers, spyware, viruses, phishing, spam and other web-based malware. Call us today 1-937.644.8562
https://home.sophos.com/en-us.aspx
Premium Support. Support technicians are available for live email and chat from 8 a.m. – 8 p.m. EST Monday - Friday. Plus, our Knowledge Base is available 24/7 for a quick topic search. See What Our Customers Have to Say “Sophos Home Premium saved my hide earlier today! Bugs identified and eradicated. Quick and fuss-free.
https://www.sophos.com/en-us/support/technical-support.aspx
At Sophos, we understand that support needs to be comprehensive and aligned to the needs of your organization. We also believe it should be simple and easy to use – with a highly trained technical support representative available to you 24/7, should you need it. Sophos UTM9 Technical Support plans are designed to support our UTM9 products.*
https://secure2.sophos.com/en-us/support.aspx
Our support plans range from basic technical support to options including direct access to senior support engineers and customized delivery. Sophos Support Plans UTM 9 Plans Receive Training As a Sophos Customer, you can attend our courses and webinars to stay up to date.
https://secure2.sophos.com/en-us/support/open-a-support-case.aspx
For Critical Cases: You’ll receive a case number when you submit your ticket. Once you have this number, call us for immediate assistance. Select your region below to view the correct number to call.
https://www.sophos.com/en-us/medialibrary/pdfs/support/sophos-utm9-dsna.aspx
Support Services for Sophos Access Points Technical support, software updates, and hardware replacement for Sophos Access Points are provided according to the support contract of the Sophos UTM 9 appliance that the Access Point is connected to. UTM Premium Support is provided during the period of an active UTM Premium Support contract of the ...
https://www.firewalls.com/renewals-licensing/sophos-firewalls/sophos-sg-105/sophos-utm-sg-105-premium-support-subscription-1-year.html
SG Premium Support Can be purchased as an optional upgrade to the SG Standard Support for 1, 2 or 3 years and offers a 24 hour up front hardware replacement, automatic software updates as well as technical 24*7 support via Sophos support engineers.
https://secure2.sophos.com/en-us/support/open-a-support-case/is-your-case-critical.aspx
For Critical Cases: You’ll receive a case number when you submit your ticket. Once you have this number, call us for immediate assistance. Select your region below to view the correct number to call.
https://community.sophos.com/products/unified-threat-management/f/general-discussion/22761/experience-with-premium-support
The other is a Sophos UTM 120 that is the headquarters office firewall for a friend's small business. We purchased Sophos Premium Support for it, trusting that Sophos would backstop me if we had an emergency failure that blocked normal company operations, or if I ran into technical questions that I could not answer for myself.
https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/29571/licensing---premium-support
Aug 28, 2014 · Licensing - Premium Support. Hi Guys, ... We already have premium support just not activated on the My UTM Website. My question was can we activate the premium support one year later down the track and as such extending our premium support for another year? ... You can only lodge a fault or problem with with sophos support if you have premium ...
https://support.home.sophos.com/hc/en-us/articles/115005585566-Contacting-Sophos-Home-Support
Sophos Home support is available to customers using both the Free and Premium products. Sophos Home Free customers only have access to knowledge base articles on the Sophos Home Support page. Sophos Home Premium customers have access to dedicated support personnel via chat and webform after logging into the Sophos Home dashboard.
https://community.sophos.com/products/unified-threat-management/f/hardware-installation-up2date-licensing/29270/premium-support-is-horrible
I am having a nightmare of a time getting dophos licensing support to even reply to me and we purchased "premium" support for our utm 425. I contacted them by ticket on the 14th then email on the 17th and 18th, then phone on the 19th and all we are getting is lip service on the phone and saying they can't help us only the "licensing dept" can and no reply from nsglicensing for days.
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