Searching for Sap Support Process information? Find all needed info by using official links provided below.
https://www.sap.com/support.html
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https://support.sap.com/en/my-support/help-support-applications/processes.html
The account manager forwards the information to the relevant SAP contracts department. Together with the contract, the contracts department sends a software download notification ("Download Letter") to the customer, containing the software recipient's S-user access data for the SAP Support Portal and SAP ONE Support Launchpad.
https://support.sap.com/en/index.html
The SAP Support Portal is SAP's award winning customer-facing website, which provides access to support tools, services and applications, as well as related documentation and community content.
https://www.sap.com/products/process-orchestration/support.html
SAP Preferred Care offers technology support on a personal level. With this plan, we work with you to improve in-house product knowledge, enhance issue resolution processes, and keep your systems running at peak performance.
https://www.technosap.com/sap-overview/sap-support-project/
Oct 22, 2008 · The work process in SAP support projects as below. 1. The customer or the end user logs a call through any tool or by mail (RADIX). 2. Each one of the support team is a part of support group. 3. Whenever a customer logs a call he /she has to mention to which work group (by name). 4.
https://webinars.sap.com/sap-support/en/home
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https://support.sap.com/en/alm/solution-manager/solution-manager-71/processes-71/template-management.html
The SAP Support Portal page for the Solution Manager 7.1 Process of Template Management, which allows customers with multi-site SAP installations to efficiently manage their business processes across geographical distances as part of a global roll out approach - from initial template definition to template implementation and optimization.
https://support.sap.com/en/my-support.html
The SAP ONE Support Launchpad provides access to task-driven support resources in an intuitive interface. By using customizable role profiles, it displays only the relevant applications and insights to ensure an efficient and user-friendly experience.
https://launchpad.support.sap.com/
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