Searching for Software Support Level information? Find all needed info by using official links provided below.
https://searchcustomerexperience.techtarget.com/definition/level-of-support-support-level
Mar 01, 2007 · Level of support indicates a specific extent of technical assistance in the total range of assistance that is provided by an information technology product (such as a software …
https://www.techopedia.com/definition/25809/support-level
Support level is the extent of technical assistance provided for an IT software product to its customers. Support is normally divided into up to four levels: level/tier 1, level/tier 2, level/tier 3 and level/tier 4. The support level is based on the complexity of support provided. Support level is also known as level of support or technical ...
https://joehertvik.com/help-desk-definitions-level-1-level-2-level-3-support/
Level 0 support is performed without the aid of a Help Desk technician. Level 1 support – Filters Help Desk calls and provides basic support and troubleshooting, such as password resets, printer configurations, break/fix instructions, ticket routing and escalation to Level 2 and Level 3 support. May also escalate to IT applications support or ...
https://www.payscale.com/research/US/Job=Software_Support_Specialist/Salary
Jan 22, 2020 · An entry-level Software Support Specialist with less than 1 year experience can expect to earn an average total compensation (includes tips, bonus, and overtime pay) of …
https://www.glassdoor.com/Salaries/technical-support-level-ii-salary-SRCH_KO0,26.htm
Nov 27, 2019 · How much does a Technical Support Level II make? The national average salary for a Technical Support Level II is $35,450 in United States. Filter by location to see Technical Support Level II salaries in your area.
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