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https://www.parksassociates.com/report/smb-techsupport-2011
Opportunities for SMB Technical Support. This report provides an overview of both the demand- and supply-side drivers for technical support services to the small- and medium-sized business markets. It quantifies the technology environment and sheds light into today’s current demand for premium technical support offerings. Price: $3,500.00.
https://www.gartner.com/en/information-technology/glossary/smbs-small-and-midsize-businesses
The second most popular attribute used to define the SMB market is annual revenue: small business is usually defined as organizations with less than $50 million in annual revenue; midsize enterprise is defined as organizations that make more than $50 million, but less than $1 billion in annual revenue.
https://www.sangoma.com/articles/smb-sme-large-enterprise-size-business-matters/
SMB (Small and Medium-Sized Businesses) Employees: 0-100 is considered a small-sized business; 100-999 is considered a medium-sized business.
http://www.parksassociates.com/blog/article/parks-pr2011-techsupport2
Nationwide market includes retailers, service providers, OEMs, software developers, and third-party vendors. Revenues for U.S. consumer and SMB (small and medium business) technology support services will grow nearly threefold in the next five years, with U.S. households accounting for over 40% of the $30 billion market, Parks Associates reports.
http://www.parksassociates.com/bento/uploads/file/webcasts/2011/ParksAssociates-and-PlumChoice-SMBTechSupport.pdf
• Decade of SMB service experience • 7 years of SMB Managed Services experience • Over 100K SMB customers • PlumChoice manages the largest SMB subscription program in the US • In the 74-84% NPS range and have customer satisfaction rates in the 95% plus range • Named to CRN's “Most innovative MSP list 2010” • Focused on delivering national private ...
https://www.statista.com/statistics/495549/smb-global-cloud-market-by-service/
Jun 07, 2018 · More information. This statistic shows the size of various small-to-medium-sized business (SMB) cloud service markets from 2011 to 2018. In 2015, the SMB cloud unified communications market was expected to be worth 19.4 billion U.S. dollars. The overall SMB cloud services market came to 98.7 billion U.S. dollars.
https://www.telecompetitor.com/report-u-s-smb-tech-support-market-to-approach-25-billion/
Technical support service market revenue for companies serving small and medium-sized businesses (SMBs) in the U.S. will grow at a 14.4% compound annual growth …
SMB IT Solutions is an IT management firm specializing in providing IT solutions to the small and medium-sized business market. From startups to companies undertaking the next phase in their growth, SMB IT professionals are there to assist organizations in maximizing their IT investments.
https://www.parksassociates.com/blog/category/smb-pr?rss
Another Parks Associates report, Service and Technology Needs of SMBs, also examines the SMB market, revealing approximately 60% of small businesses acquire onsite support services from local IT service companies and independent contractors. The research shows more than one-half acquire remote IT support from similar providers.
https://www.idc.com/getdoc.jsp?containerId=IDC_P26370
How are SMBs relying on different support solutions, including full-time IT staff, to manage their diverse IT environments? What tech/online sources do SMBs use for sales and marketing? How fast is the SMB market growing worldwide by company size category, by technology category, and by region?
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