Smartnet Vs Partner Support

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The difference between SmartNet and PSS... - Cisco Community

    https://community.cisco.com/t5/mpls/the-difference-between-smartnet-and-pss/td-p/3078731
    Hi there What is the difference between SmartNet and PSS? in terms of pricing, level of support presented...etc. Thanx in advance . Hi, PSS normally gives the existing capabilities of the Cisco commerce tools to eliminate the need for specialized training or process requirements.

Solved: What's the difference between SmartNet ... - Cisco ...

    https://community.cisco.com/t5/smart-net-total-care-portal-and/what-s-the-difference-between-smartnet-total-care-and-smartcare/td-p/2484661
    Smart Care, on the other hand, is sold and supported through a qualified Cisco Partner, so the customer would get their first line of support from the partner (the partner can work with Cisco TAC if needed). For targeted network environments—Smart Net Total Care has been designed to support large, dynamic networks.

Cisco Smartnet or Vendor-Branded Support: Considerations ...

    https://www.gartner.com/en/documents/822114/cisco-smartnet-or-vendor-branded-support-considerations-f
    This research summarizes the differences between Cisco Smartnet contracts and authorized vendor-branded support contracts, backed by Cisco. This research summarizes the differences between Cisco Smartnet contracts and authorized vendor-branded support contracts, backed by Cisco. ... Cisco Smartnet or Vendor-Branded Support: Considerations for ...

Solved: Difference between SmartNet Total Care,... - Cisco ...

    https://community.cisco.com/t5/smart-net-total-care-portal-and/difference-between-smartnet-total-care-and-sssnt/td-p/3182245
    What's the difference between SmartNet Total Care, and SSSNT? Solved! Go to Solution. Labels: Other Smart Net Total Care; Everyone's tags (1) Tags: SNTC General. 3 people had this problem ... If you need support for a Cisco product or one from another solution partner with Solution Support you can just call Cisco. We will support through our ...

Cisco SMARTnet vs third party alternatives? - Ars Technica ...

    https://arstechnica.com/civis/viewtopic.php?t=1232441
    Jan 29, 2014 · It's the same as Smartnet except you HAVE to call the partner for first level support - they make money on the mark up since it's cheaper to then …

Benefits of a Cisco SMARTnet Service Partner En Pointe ...

    http://www.enpointe.com/blog/Benefits-of-a-Cisco-SMARTnet-Service-Partner
    Dec 04, 2013 · Cisco does not make it easy due to the complexity of their tools, access, and backend systems that support the Cisco Services. What Constitutes a Good Cisco SMARTnet Services Partner? A strong and capable Cisco Services Partner not only can sell the services, but support …

Support for Smart Net Total Care (SNTC) - Cisco

    https://www.cisco.com/c/en/us/support/services/smart-net-total-care/index.html
    The Cisco Smart Net Total Care (SmartNet) service is a part of Cisco's technical services portfolio. This service combines Cisco's industry-leading and award-winning, foundational technical services with an extra level of actionable business intelligence that is delivered to you through the smart capabilities in the SmartNet portal.

Cisco SMARTnet Service

    https://www.cisco.com/web/partners/services/promos/accelerate/downloads/Cisco_SMARTnet_SG.pdf
    Cisco SMARTnet Service provides troubleshooting support, advanced hardware replacement options, and extensive self­help and knowledge transfer to em­ power your network operations and support staff. Warranty only offers delayed hardware replacement during the warranty duration. Table 2. Cisco SMARTnet Service Features vs. Warranty Features ...



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