Sitecore Support Portal

Searching for Sitecore Support Portal information? Find all needed info by using official links provided below.


How to use the Sitecore Support Portal - Sitecore ...

    https://kb.sitecore.net/articles/654910
    Accessing the Sitecore Support Portal with another person's account is a violation of Sitecore's security policy. How to see other contacts from the same company having access to Support Portal. On the Support Portal homepage menu, click My Colleagues, as shown in figure below.

How to use the Sitecore Managed Cloud Support Portal ...

    https://kb.sitecore.net/articles/235927
    Service Requests are how Sitecore Managed Cloud customers engage the Cloud Operations team at Sitecore. A Service Request is one of the specific items listed in the service catalog. On the Sitecore Managed Cloud Support Portal, every Service Request is linked to a company that the user is associated with when they make a request.

Sitecore Support · Self-Service Portal Blog

    https://doc.sitecore.com/blog/support-and-self-service-portal.html
    Nov 04, 2019 · Sitecore Support and Self-Service Portal. Sitecore has released a new version of the Sitecore Support & Self-Service Portal at https://support.sitecore.com.The support portal has new self-service capabilities and other improvements.

Sitecore Support Options Sitecore

    https://www.sitecore.com/knowledge-center/getting-started/support
    24x7 Premium Support. Available as an optional service, 24x7 Premium Support includes access to the Sitecore Support Portal and response times as little as one hour at any time of day, 365 days per year for critical issues.

Issues with the new Sitecore Support portal - Sitecore ...

    https://sitecore.stackexchange.com/questions/23122/issues-with-the-new-sitecore-support-portal
    The former support portal at https://support.sitecore.net is no longer active.. The new version of the Sitecore Support & Self-Service Portalis designed to improve user experience, add new self-service capabilities, and functions as a single technical support channel for Sitecore Experience Platform, Experience Commerce, and Content Hub.

Support Portal best practices - Sitecore Knowledge Base

    https://kb.sitecore.net/articles/004553
    To get your support issues resolved quickly and efficiently, we recommend that you follow these best practices when you create a support case: Investigate the issue before creating a support case. Before creating a support case, review Sitecore logs

Sitecore Customer Core Sitecore

    https://www.sitecore.com/customer-core
    Sitecore Customer Core is a self-service resource for customers to access information about Sitecore. Clear. Search. Products ... Support Portal Login. How to use the Sitecore Support Portal. Service Level Agreements. Find events near you Use my current location Change my location

Sitecore Support Portal migration - Sitecore Knowledge Base

    https://kb.sitecore.net/articles/467193
    Sitecore has released a new version of the Sitecore Support & Self-Service Portal at https://support.sitecore.com.. The new version of the Sitecore Support & Self-Service Portalis designed to improve user experience, add new self-service capabilities, and functions as a single technical support channel for Sitecore Experience Platform, Experience Commerce, and Content Hub.



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