Sitecore Support Forum

Searching for Sitecore Support Forum information? Find all needed info by using official links provided below.


Sitecore Community

    https://community.sitecore.net/
    Nov 14, 2019 · General discussion for members of the Sitecore community. Do not post product questions in this forum! ... Support Forums Installation and Upgrading Sitecore. Installation and upgrading Sitecore - including the xDB. ... Sitecore-supported modules and add-ons like Federated Experience Manager, Email Experience Manager, WFFM, etc.

Sitecore Commerce Server - Sitecore Support

    https://support.sitecore.net/
    We would like to show you a description here but the site won’t allow us.Learn more

Forums - General - Sitecore Community

    https://community.sitecore.net/general/f
    Dec 01, 2019 · Questions and usage information about community.sitecore.net and your profile. Do not post product questions in this forum! ... General discussion for members of the Sitecore community. Do not post product questions in this forum! 634 questions and discussions Yesterday Japanese Discussion - 日本語のフォーラム. Discussion about ...

Sitecore Support Options Sitecore

    https://www.sitecore.com/knowledge-center/getting-started/support
    Standard Support. Included with the purchase of any Sitecore product, Sitecore Standard Support includes access to the Sitecore Support Portal and response times from 1-3 business days, depending on issue severity.

General Discussion - General - Sitecore Community

    https://community.sitecore.net/general/f/11
    Unexpected response from import status service. The import task is probably still running; check the Sitecore logs for details. API key is not valid.

Sitecore support service description - Sitecore Knowledge Base

    https://kb.sitecore.net/articles/463549
    The Sitecore Community Forum is an active online community of Sitecore users. This forum offers a wealth of shared experiences among the many Sitecore certified developers worldwide, with fresh and historical insight available 24x7. Access the Sitecore Community Forum through https://community.sitecore.net/.

Sitecore Support

    https://support.sitecore.net/helpdesk/
    Sitecore has released a new version of the Sitecore Support & Self-Service Portal – migrating from https://support.sitecore.net to https://support.sitecore.com.. To ...

Sitecore Support - Service Level Agreements - Sitecore ...

    https://kb.sitecore.net/articles/583182
    For 24x7 Premium Support program, Sitecore provides Support Hotline Number that must be used for indicating Critical or High severity situations. For Standard Support program, severity can be escalated by contacting the regional Sitecore office. Support Program is determined according to the Sitecore License used to open the support case.

How to use the Sitecore Support Portal - Sitecore ...

    https://kb.sitecore.net/articles/654910
    On the Sitecore Support Portal, every support case is linked to a company that the user is associated with when they open a case. Regarding access to support cases, this means: All users from a company can see and modify all cases associated with the company.

Sitecore Product Support Lifecycle - Sitecore Knowledge Base

    https://kb.sitecore.net/articles/641167
    Sitecore online documentation, knowledge base, and discussion forums access ... The following table describes current phases of the Sitecore Product Support Lifecycle for various Sitecore products, as well as the expected dates for transitioning to the subsequent support phases. Product:



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