Searching for Service Level Agreement Support information? Find all needed info by using official links provided below.
https://www.qualys.com/support/sla/
Changes to Support. Qualys reserves the right to modify this Cloud Services Support Policy at any time upon thirty (30) days notice to Customer provided that Qualys shall not materially reduce the service levels stated in this Cloud Services Support Policy.
https://www.air-it.co.uk/it-support/how-we-support-you/service-level-agreements/
SLAs. Service Level Agreements (SLAs) essentially represent our promise to deal with your ICT issues and requests within a given time frame. They show that we have an efficient and mature process for providing IT support and that you can have confidence in us.
https://azure.microsoft.com/en-us/support/legal/sla/
Read the service level agreements for individual Azure Services and Microsoft Online Services to learn about uptime guarantees and downtime credit policies. ... Support community Ask questions, ... The Service Level Agreement (SLA) describes Microsoft’s commitments for uptime and connectivity. ...
This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between Company name and Customer for the provisioning of IT services required to support and sustain the product or service. This Agreement remains valid until superseded by a revised agreement mutually endorsed by …
https://tradeshift.com/about/service-level-agreement-and-support-policy/
Service Level Agreement and Support Policy. Technical Support Services and Response Service Level. Tradeshift shall provide Customer Contracting Party with technical support services relating to the Services via web form at support.tradeshift.com.. For all non-Urgent incidents support is available from 9am-5pm on normal business days in the relevant time zone in which the Services are being ...
https://success.outsystems.com/Support/Enterprise_Customers/OutSystems_Support/Support_terms_and_service_level_agreements_(SLA)_of_the_OutSystems_software
PaaS Service Delivery. Customers using PaaS have access to a number of services that help maximize the value obtained from OutSystems. While most of the services can be activated in self-service, some of these services require direct assistance from OutSystems Support for their delivery (usually in a coordinated effort with customer teams).
http://www.jollytech.com/download/Jolly-Technical-Support-Plan-Service-Level-Agreement.pdf
Jolly Technologies Service Level Agreement Service Level Agreement Rev. March 31, 2015 6 OF 12 Jolly Technologies Inc., 3 Twin Dolphin Drive, Suite 325, Redwood City, CA 94065 Office: 650-594-5955 Fax: 650-989-2145 www.jollytech.com Bronze Coverage R eceive Email support . (iii) Receive support for service requests up to Basic
https://azure.microsoft.com/en-us/support/legal/sla/summary/
Support community Ask questions, get answers from Microsoft and community experts; ... As a free service, AKS does not offer a financially-backed service level agreement. We will strive to attain at least 99.5% availability for the Kubernetes API server. The availability of the agent nodes in your cluster is covered by the Virtual Machines SLA.
https://docs.microsoft.com/en-us/office365/servicedescriptions/office-365-platform-service-description/service-level-agreement
Microsoft Online Services Level Agreement. We provide financial backing to our commitment to achieve and maintain the service levels for each service. If we do not achieve and maintain the service levels for each service as described in the Service Level Agreement, then you might be eligible for a credit towards a portion of your monthly ...
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