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https://www.computereconomics.com/article.cfm?id=1189
Server Support Staffing Ratios: Executive Summary This Research Byte is an executive summary of our full report, which provides benchmarks for server support headcount based on a survey conducted by Computer Economics with over 140 data centers. The full report provides benchmarks for the number of servers and the number of OS instances that can be supported by one support staff member.
https://www.techrepublic.com/blog/decision-central/deciding-the-proper-user-it-support-ratio/
When figuring out staffing in your IT department, one of the hardest thing to do is to figure out exactly how much support staff you need based on the number of users you have. Here's a video from ...Author: John Sheesley
https://itbenchmark.wordpress.com/2011/03/18/virtualization-and-adminserver-ratio/
Mar 18, 2011 · In a Computerworld (Australia) article entitled "Is there best practice for a server to system administrator ratio?" from July 9, 2010, the following was reported: "We have observed that it can be, for example with a physical server, as low as 10 per admin, and …
https://community.spiceworks.com/topic/936427-it-support-to-end-user-ratio
May 07, 2015 · Back in the days of mainframes, you'd often have 10 -12 IT staff to handle one system. During the early 90s, it dropped to 1 IT person per server, then perhaps 1 per 5 - 10 servers; now with virtualization, you often have a single IT person handling 1000s of servers. A lot will depend upon what systems you run, what level of support etc.
https://www.computereconomics.com/section.cfm?id=39&start=11&count=10
Staffing Ratios and Trends. Network Support Staffing Ratios. March, 2019. ... In state-of-the-art data centers—whether operated on-premises or by managed services providers—demand for server support administrators has been steadily declining over the past decade. How many server support staff members does an organization need today?
https://orangematter.solarwinds.com/2018/05/30/whats-the-average-service-desk-to-employee-ratio/
One lucky support member works in a tech-savvy environment with a 30:1 user to service desk worker ratio, while another is outnumbered with an 800:1 ratio. An informal average from 17 reported user to service desk worker ratios on numerous IT discussion threads was 242 users to one service desk worker.
https://www.slideshare.net/pini/ratios-2016-v1
Apr 04, 2016 · Do not remove source or attribution from any slide or graph 8 Server Ratios - Windows • Number of Windows Servers (logical ) per System member – Server is either physical or virtual – This includes SBCVDI (CitrixWTSJetro) support • For development environment’s ratios can grow up to 600 servers per FTE • Organizations with 100% ...
https://www.thinkhdi.com/library/supportworld/2016/staffing-ratios-for-support.aspx
Leading the technical support field with innovative content from experts around the globe. HDI often gets some variation on the question, “What’s the right ratio of support analysts to employees for internal support?” ... That's why ratios are not a good way to calculate staffing levels.
https://www.gartner.com/en/documents/2937325/it-key-metrics-data-2015-key-infrastructure-measures-win
Dec 15, 2014 · This research contains high-level Windows server cost efficiency and support staff productivity ratios for organizations managing operations internally. Information provided in this report was collected between 2010 and 2014 from a global audience of CIOs and IT leaders.
https://www.computerworld.com.au/article/352635/there_best_practice_server_system_administrator_ratio_/
You could answer that question with the hoary consultants’ response: How long is a piece of string? But it’s a real question many IT mangers and CIOs have to contemplate when working out best practice for the staff to server ratio, especially when evaluating systems …
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