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This Agreement represents a Service Level Agreement ("SLA" or "Agreement") between Company name and Customer for the provisioning of IT services required to support and sustain the product or service. This Agreement remains valid until superseded by a revised agreement mutually endorsed by the stakeholders.
https://www.sampleforms.com/service-level-agreement-form.html
This is an example of a service level agreement and gives you a fair idea as to how you can draft one. It comprises of all the crucial elements and can be used after making some minor changes. Service Level Agreement IT Support
https://www.researchgate.net/file.PostFileLoader.html?id=57dd01cc217e20833c09de99&assetKey=AS%3A407226234753028%401474101708851
This document is a template for establishing a Service Level Agreement with an external vendor providing application support and maintenance. A Service Level Agreement …
https://www.givainc.com/wp/sample-it-help-desk-service-level-agreement-sla.cfm
Jan 01, 2014 · This example service level agreement (SLA) shows how can you develop an SLA, what should be included in the SLA, and who needs to be a party to the SLA. ... In order to provide optimal first level support service to all departments, all problem and repair calls must be received by the Help Desk. ... Sample Service Level Agreement (SLA) Service ...
https://www.techdonut.co.uk/it-support/it-support-contracts/sample-service-level-agreement
A service level agreement (SLA) forms part of the contract between your business and its IT supplier The SLA sets out what levels of service are acceptable and - crucially - explains what compensation you will receive if the IT supplier fails to meet these levels. Sample service level agreement SLAs come in many shapes and sizes.
https://www.template.net/business/agreements/sample-service-level-agreement-template/
A service level agreement is a document that is presented to the clients of a service provider formally. This agreement sample specifies the scope, nature, and terms and conditions of the service to prevent future complications from occurring.
http://www.jollytech.com/download/Jolly-Technical-Support-Plan-Service-Level-Agreement.pdf
support, is available for discontinued or end-of-life products. Eligible Products: All Jolly Products version 5.0 or higher Discontinued Products: All Jolly products released prior to version 5.0 including Print Studio 1.x, ... Service Level Agreement (SLA) Template ...
https://it.nc.gov/document/service-level-agreement-application-development-support
Service Level Agreement for Application Development & Support . Associated Files. ads.pdf
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