Parliamentary Ombudsman Child Support Agency

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Welcome to the Parliamentary and Health Service Ombudsman

    https://www.ombudsman.org.uk/
    Welcome to the Parliamentary and Health Service Ombudsman We make final decisions on complaints that have not been resolved by the NHS in England and …

Child Support Agency: Maladministration ... - UK Parliament

    https://www.parliament.uk/business/publications/written-questions-answers-statements/written-question/Commons/2018-12-19/203841/
    Dec 19, 2018 · Department for Work and Pensions Child Support Agency: Maladministration To ask the Secretary of State for Work and Pensions, how many times the Parliamentary and Health Service Ombudsman has found against the Child Support Agency for maladministration; and how much compensation was paid in each of the last six years.

Child Support Agency asked to review how it deals with ...

    https://www.ombudsman.org.uk/about-us/how-our-casework-makes-difference/case-summaries/278
    Ms W asked the Child Support Agency (CSA) to review her former partner's child maintenance liability when she found out that he had inherited a property. The CSA replied that it could only do this if she applied for a variation and explained that any information …

Child Support Agency failures meant man accrued ...

    https://www.ombudsman.org.uk/about-us/how-our-casework-makes-difference/case-summaries/794
    Child Support Agency failures meant man accrued maintenance arrears Summary 794 March 2015 The Child Support Agency (CSA) told Mr N that his maintenance liability was lower than it should have been, leading him to accrue arrears.

Independent Case Examiner appropriately investigated Child ...

    https://www.ombudsman.org.uk/about-us/how-our-casework-makes-difference/case-summaries/645
    Independent Case Examiner appropriately investigated Child Support Agency; Independent Case Examiner appropriately investigated Child Support Agency. Summary 645 ... The Child Support Agency failed to take any action to review Mr P's case between summer 2009 and summer 2013, although it was in touch with the parent who had care of the children ...

Child Support Agency put things right, but Independent ...

    https://www.ombudsman.org.uk/about-us/how-our-casework-makes-difference/case-summaries/108
    Child Support Agency put things right, but Independent Case Examiner (ICE) missed an opportunity Summary 108 June 2014 Mr F complained that the Agency backdated arrears and did not properly consider evidence of his payments.



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