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https://searchoracle.techtarget.com/news/2240031826/Has-the-phrase-Oracle-Support-become-an-oxymoron
Andrew Kerber has seen a decline in the quality of Oracle Support, best exemplified by a recent service request. Kerber, senior database administrator at an e-commerce company, was getting core dumps on Oracle Database 10.2.0.4 last month, causing an in-house application to be down.
https://www.linux.com/news/oracle-support-oxymoron/
Oct 30, 2006 · Jeff Schroeder writes “I’m happy to see Oracle endorse server Linux to the level of wanting to offer support for it, as it provides yet more evidence of the importance and prominent place FOSS Linux plays on database servers today. However, I believe Oracle will never come close to achieving the level of Linux support […]
https://www.oracle.com/support/contact.html
Oracle provides essential support services including 24/7 technical assistance, powerful proactive support resources, and product updates. With global coverage and 50,000+ development engineers and customer support specialists, Oracle delivers complete, dependable, fully-integrated service.
http://www.oracle.com/us/products/servers-storage/virtualization/staimer-vsm7-final-3382198.pdf
Why IBM z System Mainframe Cloud Storage Is No Longer An Oxymoron Dragon Slayer Consulting • 2016 5 archiving data, providing disaster recovery services and processing other tape-based batch operations, are relatively slow on tape drives or ATLs, as compared to primary disk storage. That performance gap led to
https://community.oracle.com/thread/2302347
Oct 21, 2011 · 892345 wrote: Hi, Can someone please tell me if Oracle provides patches, especially security patches, for the Oracle Client. We are using the Client in a Red Hat Linux Environment. Thanks, Derek IMO, client security is an oxymoron. Oracle RDBMS does not know or care about what flavor of client that connects to the DB.
https://searchdatamanagement.techtarget.com/news/450296683/Oracle-NoSQL-An-oxymoron-waiting-to-happen
May 19, 2016 · Oracle's own sales teams may not mention the Oracle NoSQL offering either. For these and other reasons, Oracle NoSQL may seem like an oxymoron. This could change as more users try to quickly field distributed Web and cloud applications that challenge traditional SQL's hold on …
http://sharedshell.oracle.com/ssa/jsp/index.jsp
Oracle Shared Shell is a collaborative service tool that allows you to retain participant access and control while Oracle Support services engineers remotely view and diagnose Sun Systems.
https://itknowledgeexchange.techtarget.com/eye-on-oracle/how-do-you-rate-oracle-support/
Feb 08, 2011 · We recently wrote a story asking whether the phrase Oracle Support is an oxymoron. Now we want to hear from you. According to a recent survey, 42% of Oracle application customers are dissatisfied with the quality of support. In another survey, satisfaction levels with Oracle Support are far below those for other major vendors. Oracle shops told of filing service requests and not getting timely ...Author: Mark Fontecchio
https://technology.amis.nl/2017/05/07/consequences-of-stopping-oracle-support/
May 07, 2017 · So stopping support of the options is a ‘Matching Service Level’ – thing, what LMS will translate as incompliancy, and the chance that My Oracle Support is not willing to help when submitting a Service Request. Repricing. Support of Oracle software is related to CSI-numbers, and there may be several CSI-numbers in one contract.
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