Oracle Isupport

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iSupport - Oracle

    https://www.oracle.com/applications/ebusiness/products/isupport/
    Oracle iSupport enables you to provide a secure, self-service web portal that delivers self-service functionality to customers and employees 24/7. Its sophisticated knowledge management system provides the information needed to solve problems, manage product configurations, and track orders, payments, shipments, returns, and contracts.

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E26401_01/doc.122/e49101/T303161T303164.htm
    Oracle iSupport Overview. Oracle iSupport is an Internet-based customer support application that enables service organizations to provide self-service customer support online. Oracle iSupport drives service profitability by decreasing the number of calls coming into the contact center.

Support Support Resources Customer Support Oracle

    https://www.oracle.com/support/
    Oracle's award-winning support can confront the full range of technical issues facing your enterprise. With a team of on-site engineers, extensive online assistance, and 24x7 phone help, Oracle Support can help you prevent problems, resolve issues, and upgrade to the latest releases.

My Oracle Support

    https://support.oracle.com/epmos/faces/MosIndex.jspx
    Personalize My Dashboard Copyright © 2019 Oracle and/or its affiliates All rights reserved.

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E18727_01/doc.121/e13495/T303161T303166.htm
    Oracle iSupport supports both the classic and the newer lite version of eMerchandizing. The setups for the Oracle iMarketing classic and lite versions are different. Refer to the Oracle Marketing Implementation Guide for details. For Oracle iSupport setup steps to achieve integration with iMarketing, see Setting Up Integration with Oracle ...

Oracle iSupport Implementation and Administration Guide

    https://docs.oracle.com/cd/E26401_01/doc.122/e49101/T303161T303174.htm
    Oracle iSupport: Show Progress of a Service Request Ascending or Descending by Date Specifies whether to show progress of a service request ascending or descending by date. Default = DESC. Oracle iSupport: Show Welcome Text to Guest User on home page Specifies whether or not to isupport home page show welcome text to a guest user.

iSupport Extension Oracle Community

    https://community.oracle.com/thread/847574
    Nov 22, 2010 · Hi, I'm trying to customize/extend the iSupport module (iSupport Primary User resposnisbility -> Account -> Returns). The requirement is when the user clicks on the "Return Items" button I have to fire a custom validation on the item. I understand that iSupport is a not a OAF page, but a regular JSP page.



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