Ingres Technical Support

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Ingress Support

    https://www.ingress.com/support
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Actian Support & Services

    https://www.actian.com/support-services/
    Actian support is committed to your success. Actian provides global 24/7 support for mission-critical enterprise deployments, operational and consultative services, and training and education services.

Supported Platforms - Support & Services

    https://supportservices.actian.com/support-services/support
    Actian and Dealing with Multi-Vendor Support. Actian is dedicated to providing the highest level of support to its customers. Where other products may be involved in an Actian solution, Actian support utilizes the industry organization of Technical Support Alliance Network (TSANet) to …

Ingres (database) - Wikipedia

    https://en.wikipedia.org/wiki/Ingres_%28database%29
    Ingres Database (/ ɪ ŋ ˈ ɡ r ɛ s / ing-GRESS) is a proprietary SQL relational database management system intended to support large commercial and government applications.. Actian Corporation, which announced April 2018 that it is being acquired by HCL Technologies, controls the development of Ingres and makes certified binaries available for download, as well as providing worldwide support.Developer(s): Actian Corporation, (formerly Relational …

Actian Ingres and Actian X Support Levels

    https://supportservices.actian.com/support-services/actian-ingres-and-actian-x-support-levels
    Actian Ingres and Actian X Support Levels ... i 24X7X365 Technical Support is available for Severity 1 issues as defined in the Actian Support Policies here and is available in English Only. During non-business hours, Actian’s 24X7 support engineers will stabilize the customer application or find a suitable workaround, but final determination ...

Ingres Enterprise Relational Database Management System ...

    https://www.actian.com/data-management/actian-x-hybrid-rdbms/
    It offers good functionality, high levels of reliability and stability, a cost-effective licensing model, and is backed up with excellent support. When we compare Ingres to other database technologies on the market, the Ingres database continues to be one of the best choices to power Lido/FlightPlanning.”

Recover an Inconsistent Database - Actian

    https://docs.actian.com/ingres/10.2/SysAdmin/Recover_an_Inconsistent_Database.htm
    The Ingres checkpoint and journaling programs provide the secure way to ensure that your data is recoverable. Important! ... Technical support cannot diagnose the state of such a database because the built-in consistency checks have been overridden.

Disaster recovery Planning for ingres - Support & Services

    http://downloads.actian.com/online/collaterals/wp/DisasterRecoveryIngres-WP-CN.pdf
    contact Ingres Technical Support and request a temporary license file (a.k.a. “lifeboat string”). ... But, for the sake of support and recovery, it should be noted that it is always a best practice to have production systems running currently support versions of products.

Ingres Security Alert - Support & Services

    http://downloads.actian.com/support/alert/Security-Alert-02-26-2010.pdf
    Ingres customers with a current support subscription should contact Ingres Technical Support to obtain the latest patch. We would like to additionally thank Intevydis Blog for bringing the following vulnerability to our attention. Ingres remote user attack after SIGSEGV – bug 123208.

Diagnose an Inconsistent Database - Actian

    https://docs.actian.com/ingres/10.2/SysAdmin/Diagnose_an_Inconsistent_Database.htm
    Report your problem to technical support. If inconsistent database was not caused by incorrect system administration procedures, hardware failure, or known operating system software bugs, record the information, as discussed in What You Need Before Contacting Technical Support.



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