Novell Maintenance Support

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Software Technical Support Micro Focus

    https://www.microfocus.com/en-us/services/maintenance-and-support-plans
    To augment Business Support, our Premium Support portfolio offers direct access to named, industry-leading specialists. Whether you want to speak to the same expert each time you call, need a technical advisor, need an advocate, or need someone to review your software support strategy, our Premium Support portfolio have a suitable offering for ...

SUSE Linux Enterprise Maintenance and Service Packs

    https://support.novell.com/linux/maintenance.html
    Starting with SUSE Linux Enterprise 11 Service Pack 1, Novell will keep all future service pack maintenance repositories active throughout the general support phase of SUSE Linux Enterprise 11. SUSE Linux Enterprise 11 Service Pack 1 will be the first repository that will remain active and will serve as the General Update repository.

Premium Support - Support Micro Focus - Novell

    https://www.novell.com/support/premium/
    An Assigned Support Engineer (ASE) provides the first level of personalized support, managing issues from recognition to resolution. Assigned Support Engineers are available over the phone during business hours. Primary Support Engineer. A Premium Support Engineer solves problems and provides proactive maintenance on your business systems.

Support Technical Handbook Micro Focus

    https://www.microfocus.com/support-and-services/technical-handbook/
    Business Support 24x7 Maintenance and Support Plan. Business Support Maintenance and Support Plan, allows customers to purchase 24x7x365 protection, which is designed for organizations that need to ensure round-the-clock service for their mission-critical applications. This plan provides after-hours access to Technical Support for Severity 1 ...

Services Micro Focus - Novell

    https://www.novell.com/services/
    services, including support, training, and consulting. Enhance your most valuable resource—your people. Training Services provides you a full spectrum of certification and training opportunities to support your solutions. With certification and training, you and your staff will be fully prepared to meet the complexities and challenges of managing your network.

Support: Submit a Service Request - support.novell.com

    http://support.novell.com/contact/index.html
    Novell Technical Support - Submit a Service Request. Entitled to support? If your products are properly covered under Novell maintenance programs, and you have an authorized contact ID, you have access to Novell support centers.

Subscriptions and Services Support SUSE

    https://www.suse.com/support/
    SUSE Support provides transparent, follow-the-sun, personalized service from the leaders in open source. Backed by SUSE Support means your business will always have a relationship with a SUSE team that is dedicated to providing you with business value and customer satisfaction.

Contact Support

    https://support.microfocus.com/contact/novell.html
    Contact Support Self-Help Resources If you cannot find a solution by searching our knowledgebase, documentation, support forums, release notes or articles and tips, please open an incident (service request) directly with technical support by Web/Chat or Telephone.

Product Support Lifecycle SUSE

    https://www.suse.com/lifecycle/
    SUSE product support lifecycle has guidelines for the availability and level of support during the life of a product under an active maintenance agreement.

How to run manual maintenance on ... - Support and Services

    https://support.microfocus.com/kb/doc.php?id=7009453
    Modernize core business system infrastructure to support future innovation. ... Follow these steps to perform postgresql manual maintenance using the dsapp utility: See TID 7015282 - How to install dsapp on a Mobility server. ... Novell Data Synchronizer Mobility Pack 1.X.



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