Searching for Novell Maintenance Support information? Find all needed info by using official links provided below.
https://www.microfocus.com/en-us/services/maintenance-and-support-plans
To augment Business Support, our Premium Support portfolio offers direct access to named, industry-leading specialists. Whether you want to speak to the same expert each time you call, need a technical advisor, need an advocate, or need someone to review your software support strategy, our Premium Support portfolio have a suitable offering for ...
https://support.novell.com/linux/maintenance.html
Starting with SUSE Linux Enterprise 11 Service Pack 1, Novell will keep all future service pack maintenance repositories active throughout the general support phase of SUSE Linux Enterprise 11. SUSE Linux Enterprise 11 Service Pack 1 will be the first repository that will remain active and will serve as the General Update repository.
https://www.novell.com/support/premium/
An Assigned Support Engineer (ASE) provides the first level of personalized support, managing issues from recognition to resolution. Assigned Support Engineers are available over the phone during business hours. Primary Support Engineer. A Premium Support Engineer solves problems and provides proactive maintenance on your business systems.
https://www.microfocus.com/support-and-services/technical-handbook/
Business Support 24x7 Maintenance and Support Plan. Business Support Maintenance and Support Plan, allows customers to purchase 24x7x365 protection, which is designed for organizations that need to ensure round-the-clock service for their mission-critical applications. This plan provides after-hours access to Technical Support for Severity 1 ...
https://www.novell.com/services/
services, including support, training, and consulting. Enhance your most valuable resource—your people. Training Services provides you a full spectrum of certification and training opportunities to support your solutions. With certification and training, you and your staff will be fully prepared to meet the complexities and challenges of managing your network.
http://support.novell.com/contact/index.html
Novell Technical Support - Submit a Service Request. Entitled to support? If your products are properly covered under Novell maintenance programs, and you have an authorized contact ID, you have access to Novell support centers.
https://www.suse.com/support/
SUSE Support provides transparent, follow-the-sun, personalized service from the leaders in open source. Backed by SUSE Support means your business will always have a relationship with a SUSE team that is dedicated to providing you with business value and customer satisfaction.
https://support.microfocus.com/contact/novell.html
Contact Support Self-Help Resources If you cannot find a solution by searching our knowledgebase, documentation, support forums, release notes or articles and tips, please open an incident (service request) directly with technical support by Web/Chat or Telephone.
https://www.suse.com/lifecycle/
SUSE product support lifecycle has guidelines for the availability and level of support during the life of a product under an active maintenance agreement.
https://support.microfocus.com/kb/doc.php?id=7009453
Modernize core business system infrastructure to support future innovation. ... Follow these steps to perform postgresql manual maintenance using the dsapp utility: See TID 7015282 - How to install dsapp on a Mobility server. ... Novell Data Synchronizer Mobility Pack 1.X.
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