Searching for Knowledge Centered Support Certification information? Find all needed info by using official links provided below.
http://knowledge-centered-support.com/KCS-Certification
Knowledge Centered Support - Building a knowledge culture. KCS Certification. Various KCS certification levels exist for support professionals to demonstrate that they understand and can apply the principles of knowledge centered support.
https://www.thinkhdi.com/education/courses/kcs-principles.aspx
Certification. This certification verifies that support center professionals possess the understanding of the Knowledge-Centered Service (KCS SM) methodology, a set of processes/practices that leverage knowledge as a key asset of the support organization.
http://knowledge-centered-support.com/KCS-Training
KCS Training. KCS training is the best way to get up-to-speed with knowledge centered support principles. An effective KCS implementation and use begins with team buy-in. That is, all members of your team - indeed the whole organization, ...
https://www.thekcsacademy.net/kcs/
The Academy offers KCS certification for people and KCS Verified and Aligned designations for tools and services. The KCS Academy is a network of KCS practitioners and vendors who support the successful adoption of KCS and contribute to the continuous improvement of the KCS methodology across all knowledge-intensive industries. More information:
https://www.serviceinnovation.org/kcs/
The KCS initiative consists of two components: a tactical discussion on KCS adoption and success, and a strategic discussion about the evolution of KCS and what is next. An overview of the KCS methodology A list of KCS resources KCS FAQs KCS Adoption and Success Discussions Goal: Ongoing support for Consortium members on their KCS … Continue reading Knowledge-Centered Service (KCS®)
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