24x7 Problem Resolution Support Benefit

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Microsoft Software Assurance - Support Incident Submission

    https://support.microsoft.com/en-us/help/4493586/microsoft-software-assurance-support-incident-submission
    Mar 19, 2019 · Microsoft Software Assurance - Support Incident Submission. Content provided by Microsoft. Applies to ... (VLSC). If the administrator has not yet activated the 24x7 benefit in VLSC, there may be a delay of up to 48 hours before your 24x7 benefit can be used. ... Did this solve your problem? Yes No . Tell us what we can do to improve the ...

HOWTO: Use Microsoft Software Assurance 24×7 Problem ...

    https://kurtsh.com/2018/08/07/howto-use-microsoft-software-assurance-24x7-problem-resolution-support-incidents/
    One of these beneftis is “24×7 Problem Resolution Support incidents”, which provide the user with the ability to call in for technical support on an issue. These are valuable and are worth upwards of $500 per incident. WHY or WHY NOT USE SAB 24×7 PROBLEM RESOLUTION SUPPORT (PRS) INCIDENTS

Software Assurance by Product Microsoft Volume Licensing

    https://www.microsoft.com/en-us/licensing/licensing-programs/software-assurance-by-product
    24x7 Problem Resolution Support provides around-the-clock phone support. This direct connection to Microsoft anytime a support need arises can help you maximize uptime, lower support costs, and enhance IT productivity by reducing time spent troubleshooting and resolving issues.

FAQ: Software Assurance Benefits Microsoft Volume Licensing

    https://www.microsoft.com/en-us/licensing/licensing-programs/faq-software-assurance
    Initiate a Problem Resolution Support Incident at Microsoft Assisted Support. Initiate a problem resolution request through the Microsoft Support website. Although access to this electronic support site is available 24 hours a day, 7 days a week, electronic or web-based support responses will …

VLSC Software Assurance Guide - support.microsoft.com

    https://support.microsoft.com/en-au/help/4016988/vlsc-software-assurance-guide
    This will take you to the Benefit Summary page. Select 24x7 Problem Resolution Support. On the next screen, review the Terms and Conditions, enter your name, and select I Accept. Set up a list of users approved to submit support incidents. Find the SA Access ID (located near the top of the 24x7 Problem Resolution Support Benefits Details page ...

[SOLVED] Microsoft SA (Software Assurance) - 24x7 Support ...

    https://community.spiceworks.com/topic/113553-microsoft-sa-software-assurance-24x7-support
    Oct 14, 2010 · Just to clarify a bit, you can get 24x7 support as part of SA but you have to be spending a *lot* of money. Normally if you need to get support from MS for something it generally has to be a major problem, they aren't really there for day to day common problems, thats …

myEA Software Assurance 24x7 Problem Resolution ...

    https://www.uk.insight.com/en-gb/myea/software-assurance-benefits/support
    Now with Premier Support, we spend that time to plan for the future." Carlos Alcantara, Specialist Manager, SERASA Experian. Use 24x7 Problem Resolution Support to: Make your IT department more productive; Reduce downtime and support costs; 24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week.

myEA Software Assurance 24x7 Problem Resolution ...

    https://dk.insight.com/en-gb/myea/software-assurance-benefits/support
    24x7 Problem Resolution Support provides phone support 24 hours a day, seven days a week. This direct connection to Microsoft anytime a support need arises—for almost any product—can help you maximise uptime, lower support costs and boost IT productivity by reducing time spent troubleshooting and resolving issues. Before you use:

Microsoft SA Benefits Things to Know shi.com

    https://www.shi.com/CustomerServices/SHIMarketing.aspx?ContentID=87861
    In order to receive support for the 24x7 Problem Resolution Support benefit, individuals must be listed as a point of contact in the Manage Users section of the benefit in the VLSC. They must also have the SA Access ID code which is a customer-specific ID, located in the VLSC. 8.

Software Assurance - download.microsoft.com

    http://download.microsoft.com/download/5/c/7/5c727885-ec15-4920-818b-4d140ec6c38a/Software-Assurance-Program-Guide.pdf
    Scenarios: plan Benefits Scenarios Planning Services Training Vouchers 24x7 Problem Resolution Support



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