Kana Response Support

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Kana Application Kana Response & IQ SPAR Solutions

    https://sparsolutions.com/kana-products/
    KANA Response. The KANA Response Email Management solution sets the standard for smart and efficient email management. Kana Response dramatically improves agent productivity and scales to millions of managed emails a day. SPAR Solutions has a practice dedicated to providing expert services & support on the KANA Response platform. Our services cover complete range of needs including ...Location: 360 Interstate N. Parkway SE Suite 220, Atlanta, 30339, GA

Customer Service Provider KANA Integrates Email Solution ...

    https://www.cmswire.com/cms/customer-experience/customer-service-provider-kana-integrates-email-solution-with-analytics-platform-020797.php
    May 07, 2013 · This week, KANA Software released a new version of its email response management solution, which is now integrated with its KANA Experience Analytics customer support …

KANA Response Reports

    https://kanaresponse.elcompanies.com/kanawebserver/main_help/help/reports/webhelp/whnjs.htm
    KANA Response Reports includes a number of standard reports that analyze and summarize system performance and content, as well as several enhancedreports that let you select different options to report on and group by. For example, an enhanced report might display results for a particular group on a …

KANA Automates Customer Response - CRM Magazine

    https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=48351
    Jul 15, 2003 · KANA Automates Customer Response If your call center agents are overwhelmed by having to respond to hundreds or even thousands of customer emails each day, natural language capabilities may help. KANA today announced its partnership with Banter to embed Banter Server into KANA Response email support software.

KANA Community

    http://kanacommunity.verint.com/
    Your KANA Community Experience Starts Here! KANA Community is a secure online portal for KANA customers, employees and partners. It's a great source of information that thrives on participation.

Kana Response 7.5 News TechNewsWorld

    https://www.technewsworld.com/story/20690.html
    Jan 10, 2020 · Response 7.5 is attractive to Kana's large CRM customer base for that reason, and although e-mail is not the most cost-efficient customer-service technology, Kana is well suited to address a …

Kana Software - Wikipedia

    https://en.wikipedia.org/wiki/Kana_Software
    KANA Software, Inc. is a wholly owned subsidiary of Verint Systems (NASDAQ: VRNT) and provides on-premises and cloud computing hosted customer relationship management software products to many of the Fortune 500, mid-market businesses and government agencies. History.Headquarters: Sunnyvale, California

KANA Announces Response 10 R5 - Yahoo

    https://www.yahoo.com/news/KANA-Announces-Response-10-iw-2697829819.html
    May 13, 2011 · "KANA continues to support our channel products such as Response & IQ, even as we make significant investment in next-generation Service …

KANA Announces Latest Email Response Management Release

    https://www.destinationcrm.com/Articles/ReadArticle.aspx?ArticleID=89464
    May 07, 2013 · "The latest release of KANA Response draws upon what has been a traditional strength for KANA since its inception—email management—and adds powerful new features, such as integration with KANA Experience Analytics, which is increasingly necessary to meet the needs of today's multichannel contact centers," said James Norwood, chief marketing officer at KANA Software, in a …

Bruce Power Generates Enhanced Internal Help Desk Support ...

    http://www.businesswire.com/news/home/20050711005058/en/Bruce-Power-Generates-Enhanced-Internal-Desk-Support
    Jul 11, 2005 · Bruce Power Generates Enhanced Internal Help Desk Support with KANA Response; Email Response Management Improves Canadian Power Company's Ability to Effectively Prioritize and Resolve Employee ...



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