Searching for Juniper Support Logs information? Find all needed info by using official links provided below.
https://www.juniper.net/documentation/en_US/junos-space16.1/topics/concept/junos-space-firewall-event-log-overview.html
Use the Firewall Events page to view information about security events based on firewall policies. Analyzing firewall logs yields useful security management information, such as attempts to breach your network and observing the inherent characteristics of your traffic in real time.
https://www.juniper.net/documentation/en_US/junos-space16.1/platform/topics/task/operational/junos-space-audit-logs-viewing.html
On the Junos Space Network Management Platform UI, select Audit Logs > Audit Log.. The Audit Log page appears displaying the audit logs in tabular format. The fields displayed on the Audit Log page are described in Table 1. (Optional) Click an audit log entry to view the details for that audit log.
https://www.juniper.net/documentation/en_US/junos/topics/task/troubleshooting/troubleshooting-logs-compressing.html
SRX Series,M Series,T Series,MX Series,JCS 1200. You have collected logs on your device and need to send them to Juniper Networks Technical Support. This topic shows you how to compress the logs into a single file for each Routing Engine to more conveniently send the logs.
https://www.juniper.net/documentation/en_US/junos-space18.1/platform/topics/task/troubleshooting/junos-space-log-files-retrieving-cli.html
Downloading a System Log File by Using a USB Device. Using the Retrieve Logs > Save to USB Device command, the administrator can download system status logs to a connected USB device if the Junos Space node is Down and you can log in to the console.. Before you begin, ensure that the USB device is connected to the Junos Space Appliance.
https://www.juniper.net/documentation/en_US/contrail3.1/topics/task/configuration/monitoring-syslog-vnc.html
Query > Logs Menu Options. Click Query > Logs to access the Query Logs menu, where you can select System Logs to view system log activity, Object Logs to view object logs activity, and Query Queue to create custom queries of log activity; see Figure 1.
https://www.juniper.net/documentation/en_US/junos-space16.1/topics/concept/junos-space-vpn-event-log-overview.html
VPN Events—Summary View. Click Summary View for a brief summary of all the VPN events in your network. The top of the page has a swim lane graph of all the VPN events. You can use the widgets at the bottom of the page to view critical information such …
https://www.juniper.net/documentation/en_US/junos/topics/reference/command-summary/request-support-information.html
CLI Command. M Series,MX Series,T Series,SRX Series,EX Series,PTX Series. Display all configuration data for the system, including data hidden with the apply-flags omit command. Issue this command before contacting customer support, and then include the command output in your support request.
https://casemanager.juniper.net/casemanager/
Juniper Networks External Login Page. Remember User ID. or Create a New Account
How to find Juniper Support Logs information?
Follow the instuctions below:
- Choose an official link provided above.
- Click on it.
- Find company email address & contact them via email
- Find company phone & make a call.
- Find company address & visit their office.
