Jira Support System

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Jira Service Desk IT Service Desk & Ticketing

    https://www.atlassian.com/software/jira/service-desk
    Provide IT service and support without the cost and complexity of traditional ITSM solutions. Our affordable and transparent pricing lets you get started quickly and deliver value fast. Spin up new services with Jira Service Desk’s intuitive, codeless setup and configuration.

Atlassian Support

    https://support.atlassian.com/
    Automation for Jira; Atlassian.com; Get help with Atlassian products and services. ... Find answers, support, and inspiration from other Atlassian users. View the community. System Status. Check the health of our cloud services and products. View system status. Suggestions and bug reports.

Atlassian Support - Atlassian Documentation

    https://confluence.atlassian.com/support/atlassian-support-171370.html
    Want to know how Atlassian Support works its Knowledge Base? Go through an extensive tutorial on our implementation and the Confluence Knowledge Base Survey Plugin at Use Confluence as a Knowledge Base. We also developed the Confluence Survey and Reporting Plugin. Atlassian uses JIRA as our support tracking system.

Jira Issue & Project Tracking Software Atlassian

    https://www.atlassian.com/software/jira
    The best software teams ship early and often. Jira Software is built for every member of your software team to plan, track, and release great software.

Supported platforms - Atlassian Documentation

    https://confluence.atlassian.com/adminjiraserver/supported-platforms-938846830.html
    We only support Jira running on x86 hardware and 64-bit derivatives of x86 hardware. If you are installing Jira from an archive, create a dedicated user account on the operating system to run Jira, since Jira runs as the user it is invoked under, it can potentially be abused. Virtualization8.6/10

A better (free) way to use Jira as a support system

    https://community.atlassian.com/t5/Jira-questions/A-better-free-way-to-use-Jira-as-a-support-system/qaq-p/64633
    We've been using Jira as a support (ticket) and internal development tracking system for about 6 months. Overall I'm very happy but am trying to find best practice ways to improve the support system aspects. We have about 200 external customers and are using a …



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