Searching for Iex Totalview Support information? Find all needed info by using official links provided below.
https://futuresoftindia.com/services/IEX-workforce.html
Overview. The company's flagship product, the IEX TotalView Workforce Management system, a NICE SmartCenter solution, with its focus on agent performance and business process enhancement, provides a solid foundation for success in your contact center.
https://futuresoftindia.com/solutions/iex/total-view-onsite-remote-support.html
Futuresoft we recognize the need of having extended support for your Workforce Management System (IEX-TotalView) keeping in mind IEX gives support to its customers as per the contract they have with IEX but we at Futuresoft offers extended technical support tailored to your needs which is onsite support in the customer premises depending upon the requirement of the kind of support customer.
https://www.qpc.com/products/iex-totalview/
IEX TotalView. Good resource planning is essential for getting the right number of agents to match your contact demand. It will minimise your organisation’s personnel costs, provide the service that your customers demand and make your contact centre a better place to work.
https://support.avaya.com/css/P8/documents/100003753
These Application Notes describe the configuration steps required to integrate IEX TotalView Workforce Management with Avaya Operational Analyst using the Avaya Data API. The Avaya Data API provides access to historical and real-time data on Avaya Operational Analyst derived from agent activity on Avaya Interaction Center.
https://www.taske.com/support/knowledgebase/archives/746
Feb 15, 2012 · This article provides instruction for integrating IEX TotalView ® with TASKE Contact. The integration of TotalView and TASKE Contact creates a channel for exporting Contact agent data and historical call volume data to TotalView. TotalView uses this information to produce real-time agent adherence reports.
https://kb.total-view.com/docs/technical-guides/installation-and-upgrade-guide/
Overview. This document describes how to install and upgrade a Totalview installation. The installation kit for Totalview installs the Totalview server, the Totalview Admin module, the Totalview clients (client, switchboard and receptionist), the Totalview Web reports, Totalview …
https://www.total-view.com/totalview-suite/
One Suite - Infinite Possibilities With Totalview you get a multifunctional software suite covering your entire business cycle. At its core, it consists of four parts: Totalview Availability, Totalview Telephony, Totalview Time and Totalview Human Resources. Four Powerful Business Tools Totalview is a software suite with 4 tools.
https://www.devconnectprogram.com/fileMedia/download/d344c384-ccb0-4d0e-976f-995cd39943c3
The serviceability testing focused on verifying the ability of the IEX TotalView Workforce Management server to recover from adverse conditions, such as disconnecting the Ethernet cable to the server. 1.2. Support Technical support on IEX TotalView Workforce Management can be …
https://www.nice.com/engage/services/support/
Support 300 NICE support experts in mission-critical 24x7 global hubs have got yo ur back. You've made a major technology investment and you have every reason to expect the highest system availability and performance.
https://www.nice.com/engage/workforce-optimization/workforce-management/
The only workforce management solution on the market with embedded AI and ML, NICE WFM is the most advanced and most accurate workforce management tool to date. It uses intuitive decision-making to uncover hidden patterns, make accurate forecasts and identify the best forecasting model.
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