Searching for Hardware Software Support Contract information? Find all needed info by using official links provided below.
https://www.apc.com/us/en/faqs/FA176117/
Software support contracts are required for the server which has a default 25 nodes (covered under base software support SKUs) as well as each additional node license. Modbus license keys and surveillance keys do not currently require support contracts.
https://www.gorspa.org/wp-content/uploads/2015/11/Hardware_Software_Support_Agreement.doc
Terms and Conditions Applicable to _____ Hardware and Software Support Agreement. I. Description of Maintenance - Hardware. A. During the contract period of maintenance, Dealer will maintain in good working order all equipment covered in Attachment A by this Agreement, in accordance with Dealer's service policies. Maintenance will include: 1.
https://www.dell.com/learn/us/en/25/services/support-services-prosupport-client-software-support
Support agreements can be packaged with a software subscription providing you with access to patches, updates and new version upgrades during the term of the support agreement. Click on the application-specific service description/contract under the Software Support section of dell.com/servicedescriptions for support coverage.
https://seqlegal.com/free-legal-documents/software-support-agreement
Software support agreement This is a short-form software support contract. The support services that may be covered by the document include assistance with the use of software and the identification of bugs in software. The template assumes that support is to be provided in relation to a particular software system, rather than software generally.
http://www.firefiles.com/documents/SoftwareAssurance.pdf
Software Assurance is an annual subscription that includes: Technical Support, Maintenance and Software Upgrades. Support Fees Customer agrees to pay a fee of $299/year for each user license. Payment for each renewal term shall be due within thirty (30) days of the renewal date at the Vendor’s current price for a support agreement. Non ...
https://www.gartner.com/en/information-technology/glossary/hardware-and-software-maintenance-services
Software support contracts include remote troubleshooting and support provided via the telephone and online channels, as well as installation assistance and basic usability assistance. In some cases, software support services may include new product installation services, installation of product updates, migrations for major releases of software and other types of proactive or reactive on-site services.
https://www.gartner.com/en/information-technology/glossary/hardware-maintenance-and-support-services
Hardware support also includes telephone technical troubleshooting and assistance for setup and all fee-based hardware warranty upgrades. Exclusive of parts bundled into maintenance contracts, sales of all parts used to repair high-tech equipment in carry-in, mail-in or per-incident on-site delivery models, or purchased by the internal staff to perform the repair, are included.
http://www.oracle.com/us/support/library/hardware-systems-support-policies-069182.pdf
Oracle Hardware and Systems Support Policies: 01-November-2019 Page 1 of 25 ... For Oracleoperating system software, technical support is provided for issues (including problems you create) ... meeting these two requirements and under contract to receive technical support is …
https://www.techdonut.co.uk/it-support/it-support-contracts/sample-it-support-contract
Our IT support contract template starts by listing the items to be covered by the contract. This section can be amended to include the software, hardware and services specific to your business that are to be covered. Armour-plating for your business IT Malware, fraud and other cyber threats can bring a small business to its knees.
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