Searching for Follow The Sun Global Support Model information? Find all needed info by using official links provided below.
https://relate.zendesk.com/education/follow-sun-provide-great-global-support/
The “follow-the-sun” support model was originally developed to provide round-the-clock customer service and has by now been widely adopted by companies around the globe. Yet whether and when to adopt this support model is a question just about every growing business comes to face.
https://www.zendesk.com/blog/improve-remote-support-follow-sun-model/
May 04, 2017 · The sun never sets for businesses that rely on remote support, and global support, for customer service. The traditional “follow the sun” model is a type of global workflow in which issues can be handled by and passed between offices in different …Author: Tara Ramroop
https://d16cvnquvjw7pr.cloudfront.net/resources/whitepapers/FollowTheSun_ebook.pdf
THE FOLLOW-THE-SUN SUPPORT MODEL 3 THE FOLLOW-THE-SUN SUPPORT MODEL The traditional “follow-the-sun” model is a type of global workflow in which issues can be handled by and passed between offices in different time zones to increase responsiveness and reduce delays. It was developed to provide round-the-clock customer service, literally
https://www.business2community.com/brandviews/zendesk/improve-remote-support-follow-sun-model-01837080
The traditional “follow the sun” model is a type of global workflow in which issues can be handled by and passed between offices in different time zones, increasing responsiveness and reducing...
https://www.seaparkconsultancy.com/single-post/2017/09/26/%E2%80%9CFollow-the-Sun%E2%80%9D-Support-Model-for-Business-Intelligence
The key element to planning a follow the sun support model for a business intelligence solution is that you don’t need to execute all support activities across all time zones and hence have equal size teams working in each time zone.
https://d26a57ydsghvgx.cloudfront.net/content/resources/HowToProvideGlobalSupport.pdf
The follow-the-sun support model The traditional “follow-the-sun” model is a type of global workflow in which issues can be handled by and passed between offices in different time zones to increase responsiveness and reduce delays. It was developed to provide round-the-clock customer service, literally “following” the sun around the globe. In the early days of follow-the-sun, the approach …
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