Fogbugz For Customer Support

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FogBugz - Project Management and Issue Tracking Software

    https://www.fogbugz.com/
    FogBugz gives you all the features you need to create great software. You get project management, issue tracking, and support functionality fused with just enough process to help you deliver on point and on time. Plus, there’s robust integration with other best of breed tools like Slack, GitHub and Google Docs. TRY FOGBUGZ

Email Ticketing and Support FogBugz

    https://www.fogbugz.com/support
    FogBugz issue tracking allows you to manage emails and track issues across multiple customers and departments. Unlike conventional support software, both development and support teams can collaborate and resolve customer issues in a single tool.

Fogbugz – FogBugz

    https://support.fogbugz.com/hc/en-us/categories/360001046174-Fogbugz
    User Account Management in FogBugz On-Demand, On-Premises and for Your Server Allowing Community Users and Anonymous Users to Submit and View …

Handling Incoming Customer Email in FogBugz – FogBugz

    https://support.fogbugz.com/hc/en-us/articles/360011350833-Handling-Incoming-Customer-Email-in-FogBugz
    To ensure timely replies to customer email, you can set the mailbox to assign a due date to the case that was created. Keep It Organized. For several reasons, it is probably a good thing to keep all your incoming customer email case in your Inbox project. (FogBugz can be configured to sort into projects other than the Inbox on a per-mailbox basis.)

Support Portal - Manuscript

    https://liquidtelecom.fogbugz.com/
    Dec 21, 2016 · Welcome to the Liquid Telecom and TPS technical support portal.. Please log on using the credentials we have provided you to be able to access any support cases you have logged with us and also any articles and other Wiki content.

FogBugz

    https://liquidtelecom.fogbugz.com/f/
    Customer - Public - Customer facing Public Wiki accessible to all TPS and Liquid Telecom customers. Note: accessible ... Log in to FogBugz. ... It looks like cookies are disabled. To login you will need to allow cookies from the domain liquidtelecom.fogbugz.com. Please email support if you have any questions. Remember me. OR. Forgot Password.

FogBugz Reviews and Pricing - 2020

    https://www.capterra.com/p/141516/FogBugz/
    FogBugz provides all you need to make great software, including project management, issue tracking, and support, fused with just enough process to help you deliver. FogBugz shows you the issue and project info you need, alongside updates from your integrated tools.

FogBugz Technical Support - Staying within the Email Client

    https://our.fogbugz.com/default.asp?fogbugz.4.3858.3
    5) The customer gets my reply. 6) Fogbugz logs into the [email protected], downloads the email, and properly associates the email with the case number. 7) Thus I was able to recieve and answer support related emails without composing them using the web interface.

FogBugz

    https://twintiers.fogbugz.com/login
    Customer Knowledge Base; Published Apis . Welcome to FogBugz. Task Management, Agile Development, Help Desk, and Source Control. Tasks; ... It looks like cookies are disabled. To login you will need to allow cookies from the domain twintiers.fogbugz.com. Please email support if you have any questions. Remember me. Forgot Password.

Customer Service/Support - FogBugz

    https://ingensoftware.fogbugz.com/default.asp?W1306
    Feb 28, 2018 · Customer service will receive the transaction and respond to the user within 24 hours during the business week. Email - Users may send OASIS requests and questions to [email protected]. These items will be handled by customer service who will respond to the user within 24 hours during the business week.



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