Searching for Etymotic Customer Support information? Find all needed info by using official links provided below.
https://www.etymotic.com/support
Etymotic Research Customer Service is available between 8:00 AM - 5:00 PM Central Time, Monday through Friday excluding observed holidays. Customer Service may be contacted using the Contact Us page or by calling Toll Free 1-888-389-6684 in the US or 1-847-228-0006.. There is a shopping cart limit of $1000 on all web orders.
https://www.etymotic.com/contact-us
Etymotic Research, Inc. 61 Martin Lane Elk Grove Village, IL 60007 USA. [email protected]. Consumer. Earphones > Earphones + Headset > Boom-Mic Headsets > Hearing Protection > Personal Noise Dosimeters > Personal Sound Amplifiers > Home Hearing Test > Accessories > CUSTOM•FIT >
https://www.etymotic.com/customer/account/login/
Etymotic Research, Inc. is the world leader of In-The-Ear Technology and Hearing Instrumentation ... By creating an account with our store, you will be able to move through the checkout process faster, store multiple shipping addresses, view and track your orders in your account and more. ... Support. Warranty Policy > Warranty Return Process ...
https://www.reddit.com/r/headphones/comments/erfg7x/etymotic_customer_support_experiences/
Similar experience here. At first when emailing them they were pretty quick about responding. For context, my shirt clip broke out of nowhere (while I wasn't using it) and according to customer service, their site store page is down while etymotic is merging with lucid audio.
https://www.etymotic.com/support/shipping-charges
Customs fees are not included in the shipping charges. Etymotic Research does not have control over these charges and cannot estimate what they may be. All additional charges must be paid by the customer in accordance with the laws of the country in which the goods are received.
https://www.etymotic.com/support/out-of-warranty-and-special-purchase-options
Etymotic has a special purchase program for out-of-warranty earphone and headset products. To qualify for reduced prices, your product must be returned to Etymotic. Customer-damaged or modified products that are not covered under Etymotic's warranty policy are eligible for the Special Purchase Option. All purchases are new stock.
https://www.etymotic.com/support/return-instructions
Etymotic Research does not have control over these charges and cannot estimate what they may be. All additional charges must be paid by the customer in accordance with the laws of the country in which the goods are received. Return all products to: Etymotic Research, Inc. Attn: Service Dept. 61 Martin Lane Elk Grove Village, IL 60007
https://www.etymotic.com/support/er4-upgrade-options
Etymotic has a special ER4 upgrade option for customers that currently own Etymotic's original ER4 microPro Series Earphones (ER4B, ER4PT, ER4S). All purchases are new stock. No products have been opened, pre-owned or reconditioned.
https://www.etymotic.com/support/warranty-policy
Etymotic will replace the defective product at its option if returned within the warranty period to our service facility in Elk Grove Village, IL. This warranty is in lieu of all other warranties, expressed or implied, including, but not limited to, any implied warranty of merchantability or fitness for a particular purpose.
https://www.reddit.com/r/headphones/comments/entqvr/etymotic_customer_service_dead/
Hello guys. I am wondering if anyone here has had contact with Etymotic's customer service in the last few months. I've had been in contact with them for a warranty issue and could send my monitors to a EU partner, great!
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