Searching for Egain Chat Browser Support information? Find all needed info by using official links provided below.
https://www.egain.com/products/live-chat-software/
Live chat software for customer service Why just chat when you can superchat. eGain Chat™ enables you to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively. Rated #1 by analysts, it is the industry’s only chat product to have been ...
https://www.egain.com/egain-support/
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https://support.egain.com/portal/
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https://support.egain.com/system/help/en/us/agent/chats.htm
If a new chat is assigned to the queue from which you can pull activities, and you are working on another application on your machine, the advisor desktop window pops to the front, and the Pull Chat button blinks. Chat and Conference Status. You can see the status of all the open chat activities in the Inbox.
https://www.egain.com/products/cobrowse/
True co-browsing software for digital customer support. eGain Cobrowse™ is a true cobrowsing technology (not just a screen-sharing feature) that enables your customer service and contact center agents to offer the digital support online customers need in the most human way possible. It allows agents to provide high-value, collaborative, realtime service.
https://support.egain.com/downloads/docs/eGain%2015/Windows/User%20Guide%20Management/egain15_userguide_supervisor.pdf
Engine, eGain Workflow Engine, eGain Question Matching Engine, eGain CaseManager, eGain Chat, eGain CJA, eGain ClickToCall, eGain, Cobrowse, eGain ... eGain Sizing Guide eGain Browser Settings Guide ... If you have a current support agreement, you can submit a webform inquiry, or contact eGain Support by email, phone, or fax.
https://www.cabinetm.com/product/egain/egain-chat
eGain Chat is a live chat solution that enables users to offer real-time chat assistance to website visitors. Agents can exchange text messages, files, web pages, and knowledge base articles with visitors to answer their queries, proactively as well as reactively.
https://www.egain.com/products/virtual-assistant-software/
eGain Virtual Assistant™ is a lifelike, conversational virtual agent providing a unique, interactive, and personal way for users to get answers and assistance on your website, 24 hours a day, 7 days a week. A user simply chats with the virtual assistant (also called virtual agent or …
https://mirka.egain.cloud/system/templates/chat/mirka/index.html?entryPointId=1005&templateName=mirka&ver=v11&locale=en-US
Mirka Chat. Thank you for your inquiry. Our service hours are 9am-5pm PST, Monday-Friday. Powered by eGain? × ...
https://www.egain.com/products/knowledge-base-software/
The eGain knowledge base or the eGain KB is a centralized repository of knowledge in your enterprise. The software supports the creation, maintenance, and distribution of multilingual and multichannel knowledge, and provides users — customers and contact center agents — …
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