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http://www.businessdictionary.com/definition/technical-support.html
Definition of technical support: User-friendly assistance for individuals having technical problems with electronic devices. The technical support team is composed of individuals that are familiar with the ins and outs of a device. ...
https://www.myperfectresume.com/how-to/technology/technical-support-resume-sample
A technical support resume will outline an ability to handle a variety of support situations as well as some level of customer service experience. Companies want their technical support staff to be able to solve customer issues without causing customer animosity.
https://www.indeed.com/hire/job-description/technical-support-specialist
A Technical Support Specialist’s main duty is to provide technical support and assistance to clients and businesses regarding hardware and software issues. The work of a Technical Support Specialist may extend over several areas of expertise or be limited to just one area.
http://www.insitesupport.com/technical-support-representative-job-description/
Technical Support Representative (Internet Connectivity) Under general supervision, in a 24/7 in-bound call center environment, Technical Support Representatives will provide technical and network problem resolution to end-users (customers) by performing a question diagnosis while guiding users through step-by-step solutions.
https://www.livecareer.com/resumes/examples/computers-technology/technical-support
Technical Support Advice. A crucial part to any job search, including a search for jobs as a technical support, is a winning resume. Your experience, skills and career goals will not matter if they are not clearly communicated. Here are five resume do’s and don’ts to keep in mind. 1. Do make it focused.
https://www.jobs.ie/job-talk/job-description-technical-support/
Technical Support Job Description. As a Technical Support (Tech Support) Worker, you will be tasked with monitoring and maintaining an organisation’s computer systems and networks. You will be responsible for diagnosing any hardware or software faults with these systems and will solve the issues either in person or over the phone.
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