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https://www.techopedia.com/definition/24238/operational-support-system-oss
An operational support system (OSS) is a group of computer programs or an IT system used by communications service providers for monitoring, controlling, analyzing and managing a computer or telephone network system.
https://searchnetworking.techtarget.com/definition/operational-support-system-OSS
Jul 01, 2007 · An operational support system (OSS) is a set of programs that help a communications service provider monitor, control, analyze and manage a telephone or computer network.
https://www.sdxcentral.com/networking/sdn/definitions/operations-support-system-oss-definition/
Mar 21, 2016 · An operations support system (OSS) is a software component that enables a service provider to monitor, control, analyze, and manage the services on its network. These types of software applications, along with a business support system (BSS), support most customer-facing activities, including ordering, billing, and support.
http://www.hit.bme.hu/~jakab/edu/litr/TMN/oss.pdf
Operations Support Systems (OSSs) Definition. The term operations support systems (OSSs) generally refers to the systems that perform management, inventory, engineering, planning, and repair functions for telecommunications service networks.
http://passionateaboutoss.com/background/history-standards/
Business Support Systems (BSS) is the term traditionally used to describe the business and/or customer-facing functionality. These tools allow an organisation to connect with their customers (eg Customer Relationship Management or CRM), create offers for them (eg Products / Services),...
https://www.britannica.com/topic/information-system/Operational-support-and-enterprise-systems
Operational support and enterprise systems Transaction processing systems support the operations through which products are designed, marketed, produced, and delivered. In larger organizations, transaction processing is frequently accomplished with large integrated systems known as enterprise systems.
https://www.techopedia.com/definition/26873/business-support-system
A business support system (BSS) is a group of business elements used in networking to help service providers gain customer insight, compile real-time subscriptions and introduce new revenue generating services. A BSS is critical because it helps service providers support and extend operations to enhance business services.
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