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https://www.psychologytoday.com/us/blog/communication-success/201411/how-communicate-effectively-older-adults
Nov 16, 2014 · Having empathy for the older adult is an effective way to generate more patience and compassion. If, despite your best efforts, your patience still runs thin, take a time out from the older adult ...
https://wehavekids.com/family-relationships/Tips-For-Effective-Communication-with-the-Elderly
Nov 10, 2016 · It is important to remember that elderly people were once young themselves, and the difficulties that they may now experience during communication were not always there. This can sometimes lead to frustration for an older person if they suddenly encounter more difficulty in their communications than they had in the past.
https://www.nia.nih.gov/health/effective-communication-caring-older-adults
Effective Communication in Caring for Older Adults Effective doctor-patient communication has research-proven benefits: Patients are more likely to adhere to treatment and have better outcomes, they express greater satisfaction with their treatment, and they are less likely to file malpractice suits.
https://nursing.uc.edu/content/dam/nursing/docs/CFAWD/LookCloserSeeMe/Module%204_GDST_Reference%20Guide.pdf
Many younger people talk TO them, telling older people things and not really caring what they have to say. Listening is a major part of communication. Three elements of effective communication are: 1. ACKNOWLEDGEMENT. To acknowledge is “to take notice of or reply to.” Sadly, many older people are not acknowledged when they need to be.
https://blog.ioaging.org/caregiving/active-listening-caregivers-can-make-communicating-older-adults-easier/
Jan 05, 2016 · Active Listening: How Caregivers Can Make Communicating with Older Adults Easier Posted on January 5, 2016 by Institute on Aging As Sherlock Holmes once said to his partner, John Watson, “You see , Watson, but you do not observe .”
https://www.ndti.org.uk/uploads/files/PCPOPweb3.pdf
Person centred thinking and planning is a fundamental stepping stone to achieving this goal - and can be applied within and across all public services to reflect the way that older people want to live their lives. It is essential for the way we all think about and work with older people. For older people this guide also offers some ideas, including
https://www.carriehayter.com/uploads/publications/Empowering_older_people_and_staff_to_implement_wellness_and_consumer_directed_supports_-_eight_key_steps.pdf
and their allies to design and deliver the types of support, in the way that older people their allies want. Be creative, think laterally and push the boundaries of what is possible. Engagement is more than asking people what they want on their support plan; it can happen at the individual or community level.
https://www.england.nhs.uk/wp-content/uploads/2016/04/practcl-del-care-support-planning.pdf
Long Term Conditions, Older People & End of Life Care NHS England, Quarry House This handbook is one of three service components and provides an introduction to care and support planning. It has been updated for 2016 and contains links to practical guidance, case studies and theory on how to introduce care and support planning.
https://www.thinklocalactpersonal.org.uk/personalised-care-and-support-planning-tool/What-is-personalised-care-and-support-planning/
This led to the concept of a specific preparation stage as a key component of effective care planning. Care and Support Planning - National Voices . ... Support planning and brokerage with older people and people with mental health difficulties ... The personalised care and support planning conversation (how the care plan is agreed) is more ...
http://helensandersonassociates.co.uk/person-centred-practice/care-support-planning/
Many of our books, including Personalisation in Practice, Person-Centred Thinking with Older People, A Practical Guide to Personalisation and Making Individual Service Funds work for people with dementia living in Care Homes introduce the concepts relevant to Care and Support Planning.
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