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https://www.consumer.ftc.gov/articles/how-spot-avoid-and-report-tech-support-scams
Spotting and Avoiding Tech Support Scams. Tech support scammers use many different tactics to trick people. Spotting these tactics will help you avoid falling for the scam. Phone Calls. Tech support scammers may call and pretend to be a computer technician from a well-known company. They say they’ve found a problem with your computer.
https://www.thebalancecareers.com/computer-support-specialist-job-description-4582019
Nov 24, 2019 · Of the 835,300 computer support professionals, 636,600 are computer user support specialists and 198,800 are computer network support specialists (2016). A variety of industries employ these technology workers. Some work for IT consulting firms that provide technical support to many different companies on a contractual basis.
https://support.threattracksecurity.com/support/solutions/articles/1000264459-common-tech-support-and-scam-techniques
Jul 19, 2018 · Tech support scams are becoming more and more prevalent and this is an industry wide issue. Tech support scams prey on the ability to scare people into thinking there is something wrong with their computer and trick the unknowing into paying money to fix an issue that doesn't actually exist.
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