Computer Support Standards

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Computer Hardware Standards - Technology at SCU - Santa ...

    https://www.scu.edu/technology/computing-services--support/support-standards/computer-hardware-standards/
    Full Support: Academic Technology will ensure the working order of the computer, using reasonable staff time and support resources, and will facilitate any hardware repairs if the computer is under warranty. This includes: Pre-configuration of all new hardware and software to SCU's standard image. On-site setup of all new computers meeting SCU's requirements.

Computer Support Specialists : Occupational Outlook ...

    https://www.bls.gov/ooh/computer-and-information-technology/computer-support-specialists.htm
    Sep 04, 2019 · Computer support specialists provide help and advice to computer users and organizations. Work Environment. Most computer support specialists have full-time work schedules; however, many do not work typical 9-to-5 jobs. Because computer support is important for businesses, support services may need to be available 24 hours a day.On-the-job training: None

ITS - Computer Hardware Standards Western Kentucky ...

    https://www.wku.edu/its/support-standards/computer-hardware-standards.php
    Full Support Definition: ITS will ensure the working order of the computer, using reasonable staff time and support resources, and will facilitate any hardware repairs if the computer is under warranty. This includes: Pre-configuration of all new hardware and software to WKU’s standards.

Support Standards - Technology at SCU - Santa Clara University

    https://www.scu.edu/technology/computing-services--support/support-standards/
    Academic Technology has introduced these support standards to keep the University community informed on what we fully support. The computer hardware and software standards allow us to dedicate our resources towards the technological needs of the majority of the campus community. To allow for ...

IT Help Desk Service Level Expectations

    https://emich.edu/it/help/pdf/ithdsle.pdf
    IT Help Desk Service Level Expectations Minimally Supported Services The IT Help Desk provides minimal support for University‐owned computers that do not meet the minimum requirements as currently posted on the IT web site. Minimal support is also provided for customer‐owned computers and devices4. “Minimally supported” means that the

Fact Sheet #17E: Exemption for Employees in Computer ...

    https://www.dol.gov/whd/overtime/fs17e_computer.pdf
    Fact Sheet #17E: Exemption for Employees in Computer-Related Occupations Under the Fair Labor Standards Act (FLSA) This fact sheet provides information on the exemption from minimum wage and overtime pay for employees in computer-related occupations provided by Sections 13(a)(1) and 13(a)(17) of the FLSA as defined under 29 C.F.R § 541.400.

Computer Standards - Old Dominion University

    https://www.odu.edu/facultystaff/computing/workstations/standards
    Desktop OS Standards. To ensure the integrity of the network and provide support for a reliable, safe and useable operating and networking environment for all areas of the campus, it is vital that the entire campus community adhere to specific standards.

New Computer Standards

    https://its.ucsc.edu/standard-desktop-support/standard-computers.html
    Home / Standard Desktop Support / New Computer Standards. New Computer Standards. Computers are funded by Divisions or Departments according to local policies. ITS does not provide centralized funding for faculty, staff, or student computers.



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