Bmc Remedy Support Renewal

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Maintenance Renewal and Customer Invoice Queries - BMC ...

    https://www.bmc.com/support/resources/support-maintenance-renewal.html
    Maintenance Renewal and Customer Invoice Queries Request maintenance quotes or outstanding invoices, access our vendor fact sheet and purchase order process, and more. Overview: BMC Customer Support, an Investment in Business Success

Support Central - BMC Software

    https://www.bmc.com/support/support-central.html
    BMC Support Central has support, documentation, licensing, and customer care information for all BMC Software products.

Renewal - Documentation for Remedy Asset ... - BMC Software

    https://docs.bmc.com/docs/display/asset81/Renewal
    BMC Support Central BMC Communities BMC.com. ... BMC Asset Management provides processes for renewing contracts and for tracking the additional purchase of licenses. The renewal process feeds back into the negotiation process, providing a closed loop vision of the software lifecycle.

Smart Reporting license? BMC Communities

    https://communities.bmc.com/thread/172022?start=0
    Jan 13, 2020 · So, you will continue to use BMC Remedy Smart Reporting until the BMC Remedy ITSM license is valid. Also, BMC will provide new version of the license key for BMC Remedy Smart Reporting from time to time in future releases, which will extend the term of BMC Remedy Smart Reporting.

BMC Software Product All Version Page

    https://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=108018
    15 rows · Documentation by Supported Product Version. Choose the version for which you want to …

Renewal - Documentation for Remedy Asset ... - BMC Software

    https://docs.bmc.com/docs/asset91/renewal-609067019.html
    Oct 20, 2015 · BMC Support Central BMC Communities BMC.com. ... BMC Asset Management can send notifications. BMC Asset Management provides processes for renewing contracts and for tracking the additional purchase of licenses. The renewal process feeds back into the negotiation process, providing a closed loop vision of the software lifecycle. ...

Documentation by Supported Product Version - BMC Software

    https://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=158016
    17 rows · *Denotes Controlled Distribution, meaning the product is available for sale and customer …

70--BMC Remedy Support Renewal - Govcb.com

    https://www.govcb.com/government-bids/BMC-REMEDY-SUPPORT-RENEWAL-NBD00159713977380106.htm
    GOVCB lists government bid, government contract, government bids, government contracts, bid contract awardS, bid matching, bid forecasts, sealed bids, contract histories and contracts from federal governments, state governments, local government, educational purchasing agencies..

NSSC ELMT BMC Remedy and NLyte BPA Information Sheet

    https://searchpub.nssc.nasa.gov/servlet/sm.web.Fetch/BMC_Remedy_and_NLyte_BPA_Information_Sheet.2017.05.30.pdf?rhid=1000&did=1399244&type=released
    May 30, 2017 · BMC Remedy and NLyte BPA Information Sheet Product(s ... for BMC Remedy and NLyte software licenses and support, as well as support renewal for existing Remedy Contract IDs and license migration (from Green to Blue). ... ** NSSC Procurement can only accept funding from other NASA Center Procurement offices for BMC Remedy Contract software ...

BMC Remedy IT Service Management 7.5.00 Concepts Guide

    http://www.remedy.us.com/remedy.us.com/Contact_files/ITSM%20Concepts%20Guide.pdf
    BMC Remedy IT Service Management 7.5.00 Before installing BMC Remedy ITSM applic ations, review the compatibility matrix on the Customer Support website …

Renewal - Documentation for Remedy Asset ... - BMC Software

    https://docs.bmc.com/docs/display/asset81/Renewal
    BMC Asset Management provides processes for renewing contracts and for tracking the additional purchase of licenses. The renewal process feeds back into the negotiation process, providing a closed loop vision of the software lifecycle.

70--BMC Remedy Support Renewal - Govcb.com

    https://www.govcb.com/government-bids/BMC-REMEDY-SUPPORT-RENEWAL-NBD00159713977380106.htm
    GOVCB lists government bid, government contract, government bids, government contracts, bid contract awardS, bid matching, bid forecasts, sealed bids, contract histories and contracts from federal governments, state governments, local government, educational purchasing agencies..

Support for Remedy IT Service Management Suite - BMC Software

    https://docs.bmc.com/docs/productsupport/remedy-it-service-management-suite
    Get support for Remedy IT Service Management Suite, including documentation, frequently asked questions, knowledge articles, downloads, training, and more. Support for Remedy IT Service Management Suite - BMC Software

Support for Remedy Change Management Application - BMC ...

    https://docs.bmc.com/docs/productsupport/remedy-change-management-application
    Get support for Remedy Change Management Application, including documentation, frequently asked questions, knowledge articles, downloads, training, and more. Support for Remedy Change Management Application - BMC Software

NSSC ELMT BMC Remedy and NLyte BPA Information Sheet

    https://searchpub.nssc.nasa.gov/servlet/sm.web.Fetch/BMC_Remedy_and_NLyte_BPA_Information_Sheet.2017.05.30.pdf?rhid=1000&did=1399244&type=released
    May 30, 2017 · The NASA Shared Services Center (NSSC) Enterprise License Management Team (ELMT) portfolio. includes an Agency blanket purchase agreement (BPA) for BMC Remedy and NLyte software licenses and support, as well as support renewal for existing Remedy Contract IDs and license migration (from Green to Blue).

Service request life cycle - Documentation for BMC Service ...

    https://docs.bmc.com/docs/srm91/service-request-life-cycle-609065228.html
    In BMC Remedy with Smart IT, the Initiated status is called Planning. For more information, see Submitting service requests using Smart IT There is no mapping between the status of a request generated on the Request Entry console and the statuses of fulfillment application requests that the request generates.

Export all issues from remedy's Issue Management BMC ...

    https://communities.bmc.com/thread/108197?start=0
    Jun 04, 2014 · BMC provides this data. I have seen the whole list of Support Ticket raised by us based on a given support contract ID. This data was with manager at the time of support contract renewal. This also help you in deciding what kind of support you are looking with BMC based on No of Issues/Kind of support issue raised.

Remedy Support Groups and their members search/... BMC ...

    https://communities.bmc.com/thread/106670?start=0
    May 13, 2014 · 1. Re: Remedy Support Groups and their members search/report Srinivas Merugu May 12, 2014 11:39 AM (in response to Josh Hester) Use CTM:Support Group Association form to extract the users in the support groups.

Adding support staff - Documentation for Remedy IT Service ...

    https://docs.bmc.com/docs/itsm91/adding-support-staff-608491225.html
    To add support group functional roles, click the Functional Role Update tab. You can use this tab to assign functional roles to people within support groups. Functional roles extend access granted by permissions groups, but only for specific support groups that are used within BMC Remedy ITSM.

RFQ# 1011-227 - BMC Remedy Support Renewal

    https://www.merx.com/English/Supplier_menu.asp?WCE=Show&TAB=3&PORTAL=MERX&State=7&id=PR212394&HID=&src=nm&searchtype=&hcode=zLWHKxmhBUVXiA6xi5tZLw%3d%3d
    RFQ# 1011-227 - BMC Remedy Support Renewal. The Ontario Lottery and Gaming Corporation (OLG) is issuing a Request for Quotation (the RFQ ) for the BMC Remedy Support Renewal. The current license agreement expires February 28, 2011.

BMC Software Product All Version Page

    https://webapps.bmc.com/support/faces/az/prodallversions.jsp?seqid=108018
    Documentation by Supported Product Version. Choose the version for which you want to view associated technical documents.

Remedy ITSM: Remedy Smart Reporting Third-Party... BMC ...

    https://communities.bmc.com/community/bmcdn/bmc_it_service_support/blog/2019/12/06/remedy-smart-reporting-third-party-license-expiry
    Dec 06, 2019 · To resolve this issue, renew the license as outlined in Knowledge Article 000134221, “Remedy Smart Reporting 9.x/18.x/1902 Versions License Expires By End Of Year 2019.” This is not related to nor does it affect your BMC product license for Remedy Smart Reporting. No action is required for SaaS customers (Remedy OnDemand / BMC Helix ITSM).

Do we need to renew the self signed certificate... BMC ...

    https://communities.bmc.com/docs/DOC-48402
    Do we need to renew the self signed certificate for Smart Reporting? ANSWER: Yes, we need to renew the certificate periodically since self signed certificates are those which are signed with its own private key & its not specific to organization or company.

BMC Remedy Licensing Guide BMC Communities

    https://communities.bmc.com/thread/149764?start=0
    You need to buy 10% of the total no of support users. Like if you have 1000 support user then 100 CM license is enough with 80 as floating and 20 as fixed. Fixed should go to frequent approvers etc. SLM Licenses are generally used for COnfiguration by Remedy admins. I think 5-10 licenses are enough for any environment.



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