Avaya Extended Manufacturer Software Support

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Avaya Extended Manufacturer Software Support Policy ...

    https://downloads.avaya.com/css/P8/documents/100067310
    The following outlines Avaya’s policy regarding Extended Manufacturer Software Support: Avaya provides sales and support of its major software releases for varying periods of time today, known as the product lifecycle. The lifecycle allows customers and partners to effectively plan, deploy and support the software. Going forward, Avaya will ...

Extended Support Policy - Avaya

    https://downloads.avaya.com/elmodocs2/Lifecycle/ExtendedSupportPolicy.pdf
    when Manufacturer Support ends. Certain complex troubles that would have been resolved by Tier IV Support prior to End of Manufacturer Support may not be resolvable unless you purchase an upgrade. Under Extended Support, Avaya continues to provide and apply existing Product Correction Notices (PCNs) and updates that may resolve a trouble.

Doc-No: 100081098 Rev. 3.2 Avaya Product Lifecycle Policy ...

    https://support.avaya.com/Support_Policy
    Extended Manufacturer Software Support beyond one (1) year is at Avaya’s discretion. 2.2.1 Hardware Support Manufacturer Support will be available for Hardware Products for a minimum of three (3) years following the ... Avaya Product Lifecycle Policy defines Avaya’s Product Lifecycle Management policy Services.

Avaya Support - Help - Detail

    https://support.avaya.com/helpcenter/getGenericLandingDetails?landingId=C20169188415744058
    May 31, 2018 · Expect extended outage periods. Avaya will continue to provide remote technical support of affected software for customers under Avaya support contracts, but will not directly provide or distribute any of the affected software. It is your responsibility to have affected software downloads from PLDS or the original media available.

Product Support Notice - Avaya

    https://support.avaya.com/css/P8/documents/101026404
    When a Product reaches its End of Manufacturer Support Date, Avaya may provide Extended Services Support. The Extended Services Support period may vary based on Product availability, demand and other business factors, at Avaya’s discretion. Extended Services Support is only provided to Avaya customers purchasing Avaya support services for the ...

End of Sale and/or End of Manufacturer Support - Avaya

    https://support.avaya.com/products/P0527/end-of-sale-andor-end-of-manufacturer-support/
    End of Sale and/or Manufacturer Support Notices explain Avaya product transitions and can help you determine a migration strategy. ... Software LifeCycle ... www.Avaya-Learning.com 2. Select Avaya Learning Navigator 3. From the Training List menu, scroll down to End of Sale and/or End of Manufacturer Support and select to see all available ...

Product Support Notice - Avaya

    https://downloads.avaya.com/css/P8/documents/100121148
    Manufacturer Support date. End of Sale Notification EoS Notification A notice that at a set future date, sale of products will end. End of Sale Date EoS The last date that a product will be sold Extended Manufacturer Software Support EMSS An additional category of support for certain releases of products designed to minimize the level of change ...

Avaya Global Product Warranty Policy for ... - Avaya Support

    https://downloads.avaya.com/css/P8/documents/100125173
    For Software warranty, Avaya provides access to available software corrective content and product support knowledge base on a self-service basis. Replacement Hardware may be new,

End of Sale Notice - Avaya Support

    https://downloads.avaya.com/css/P8/documents/101033017
    End of Sale Notice Subject Notification Date Effective Date ... Buy to Current offer does NOT change the natural lifecycle of a software release. With the End of Sale (availability) of each of the R6 transactions, order tools will only offer Avaya Aura® Current Release offer. ... and End of Manufacturer Support. Avaya Extended Support Services ...

Lifecycle Dates as of 22-Jan-2020 - Avaya Support

    https://downloads.avaya.com/css/P8/documents/100172510
    Product Lifecycl Dates as of January 22, 2020 Dark Green cells indicate -changed in last 30 days (from date of report) Light Green cells indicate -changed in last 90 days (from date of report)



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