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http://dssresources.com/faq/index.php?action=artikel&id=6
Decision automation is increasingly important and it has an expanding role in organizations, but there still remains a major role for human decision makers and hence for decision support systems. Decision support can often improve decision quality in semi-structured situations where decision automation is not feasible or is undesirable.
https://www.techopedia.com/definition/32426/decision-automation
Decision automation is the use of software to automatically make choices in business. It is distinct from a decision support system because the software can actually make decisions instead of just offering information to humans who then make decisions. Decision automation makes choices based on preprogrammed business rules.
https://www.termpaperwarehouse.com/essay-on/Automated-Decision-Support/195416
Decision Support Systems ...Decision Support Managers in any organization face decision-making scenarios in almost every segment of their operations; whether if it is deciding to use a business-to-business (B2B) commerce model, which security system to use for its IT department, and even deciding on employee benefit plans.
http://www.decisionmanagementsolutions.com/the-difference-between-decision-support-systems-and-decision-management-systems-for-decision-automation/
Decision Management Systems, unlike Decision Support Systems, are focused on decision automation, taking or recommending this action. Decision Support Systems are focused on helping (supporting) someone make the decision, not necessarily on the actions to be taken. This distinction is critical to the difference between the two classes of systems.
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